• Report: #1044868

Complaint Review: RAC Acceptance

  • Submitted: Sat, April 20, 2013
  • Updated: Mon, April 22, 2013

  • Reported By: Cschjorr — Bradenton Florida
RAC Acceptance
6455 University Prkw, Internet United States of America

RAC Acceptance American Furniture Don't ever sign a contract with RAC Acceptance Sarasota, Internet

*Author of original report: I have tried to contact RAC

*UPDATE Employee: Hi I work at RAC

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I made a contract on some furniture, and was told by the Manager that I could get out very easily and payments would go towards my final payoff.

The contract they made was just temporarily I was told because they where changing them, but I never received the new and altered contract.

I tried for several months to get my altered contract but was told it was not a problem and she would take care of it, - but she never did.

Now the Manager says we never talked about it and that I have to pay 1000$ to get out of my 1800$ contract. I have already paid 1900$ but because the used the rental contract I have to pay 29% interest plus fees.

So after 8 months the total price is 2800$ for a set of 1800$ ... That is some kind of interest.

Don't trust the Manager there - she might seem nice and giving a lot of promises but she does not stick to them.  

This report was posted on Ripoff Report on 04/20/2013 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/RAC-Acceptance/internet/RAC-Acceptance-American-Furniture-Dont-ever-sign-a-contract-with-RAC-Acceptance-Sarasota-1044868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

I have tried to contact RAC

AUTHOR: Cschjorr - ()

I have tried calling them, left voicemail and contacted through RAC web forms, but I have heard nothing back, except the manager calling again to ask for full payment
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#2 UPDATE Employee

Hi I work at RAC

AUTHOR: JanaReed - ()

Hi I work at RAC and I regret to hear about the complications youve described with your local RAC store. I know that our Customer Care Team would really like to discuss this further with you and try to make this right. Please give them a call at 1-800-422-8186. Thanks!
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