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Report: #216915

Complaint Review: RADIO SHACK - Chillicothe Missouri

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  • Reported By: canyon country California
  • Author Confirmed What's this?
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  • RADIO SHACK http://www.radioshack.com/category/index.jsp?categoryId=2047072&clickid=rsk_header_rebateCenter Chillicothe, Missouri U.S.A.

RADIO SHACK REBATE CENTER ripoff CSR'S ARE IDIOTS, SCAM Chillicothe Missouri

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I SENT IN FOR A $130 REBATE THE BEGINNING OF AUGUST. I HAD BEEN CHECKING ON THEIR WEBSITE TO SEE THE STATUS AND FINALLY ON SEPTEMBER 18TH MY CHECK WAS MAILED OUT. TO THIS DATE I HAVE YET TO RECEIVE IT AND SINCE LAST WEEK
I'VE BEEN CALLING THEIR "CUSTOMER SERVICE" IN THE REBATE CENTER. I HAVE SPOKEN WITH 4 PEOPLE OF WHOM I ASKED ALL TO CONNECT ME WITH A SUPERVISOR.

3 TIMES I WAS TRANSFERRED TO A # THAT RANG AND RANG. ED, THE 4TH ONE I SPOKE WITH TODAY TOLD ME HE HAD THE AUTHORITY TO OVERNIGHT THE CHECK TO ME. I WAS THEN PLACED ON HOLD FOR 5 MINUTES AND WHEN ED CAME BACK ON THE LINE TOLD ME HE'D ISSUE ANOTHER CHECK AND I WOULD HAVE IT ON 10 DAYS. I SAID THAT WAS NOT GOOD ENOUGH AND I WANTED TO SPEAK WITH A SUPERVISOR. ED TOLD ME "THE SUPERVISOR IS GOING TO TELL YOU THE SAME THING" I ASKED ED IF HE WAS REFUSING TO LET ME SPEAK WITH HIS SUPERVISOR, HE TOLD ME NO AND THAT IT WOULD TAKE 3 MINTUES TO BE CONNECTED. I WAS PLACED ON HOLD AND 4 MINUTES LATER WAS HUNG UP ON.

I WANT MY CHECK. THEIR CUSTOMER SERVICE DEPARTMENT IS HORRIBLE AND 4 PEOPLE WERE UNABLE TO CONNECT ME TO A SUPERVISOR. THIS MAKE ME NEVER WANT TO SHOP AT
RADIOSHACK AGAIN. I HELD UP MY END OF THE BARGAIN, WHY CAN'T THEY?

Damage Resulting = I WAS COUNTING ON THAT $130 OWED TO ME BY NOW. HP SENT ME MY $30 REBATE FROM THE SAME PURCHASE OVER A MONTH AGO.

Mary
canyon country, California
U.S.A.

This report was posted on Ripoff Report on 10/20/2006 09:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/radio-shack/chillicothe-missouri/radio-shack-rebate-center-ripoff-csrs-are-idiots-scam-chillicothe-missouri-216915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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