- Report: #296195
Report - Rebuttal - Arbitrate
Complaint Review: RAIN SOFT - AQUA FINANCE
RAIN SOFT - AQUA FINANCEPO Box 3256,Milwaukee, Wisconsin 53201-3256 Indianapolis, Indiana U.S.A.
RAIN SOFT - AQUA FINANCE SCAM ARTIST, Indianapolis Indiana
*Consumer Comment: They scammed me too!!
* : Insider info
*Author of original report: Still no help
*UPDATE Employee: In the same location since 2002, our 35000 plus satisfied customers say it all
*UPDATE Employee: Aqua Finance does not sell Water Treatment systems!
The installation was not professional. The installer drilled a hole in my drywall and fished a cord thru my wall to plug the system in. Which is not code. I had to have an electriction and a drywaller out to fix the problem correctly.
Which was only the first of my problems. The system dumps directly into my water heater. and doesn't soften any of the cold water. Which is not what I was told by the company. They told me that it flows the water in reverse. Which I have found out later by a certified plumber that was a lie.
The next problem I had was the soap they sold me. It is so bad that you have to use 3x the normal amount just to get things clean, plus I was promised it would last 4 to five years, having the system pay for its self. Well it was gone within 4 months of purchase.
I have tried to get them back out to fix the system installation, and they say they will and I take off work and no one ever shows up. I would not recommend ever doing business with this company, not only did they over charge for the system, they are very difficult to get into contact with because of how often they move locations.
If nothing else I hope anyone who reads this will learn from my mistakes and never get into a contract with this company.
This report was posted on Ripoff Report on 01/01/2008 11:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/RAIN-SOFT-AQUA-FINANCE/Indianapolis-Indiana-46229/RAIN-SOFT-AQUA-FINANCE-SCAM-ARTIST-Indianapolis-Indiana-296195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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