- Report: #769439
Report - Rebuttal - Arbitrate
Complaint Review: RAINSOFT
RAINSOFTP.O. Box 844 Wausau, Wisconsin United States of America
RAINSOFT aka AQUA FINANCE liens, crafty communication, consumer predation Wausau, Wisconsin
*Consumer Comment: I'll bet you've been the hapless victim of numerous conspiracies
*UPDATE EX-employee responds: RainSoft AquaFinance, Property Lien
At first, I thought the aggressive tactic was a bit much. But after agreeing to a "free" water test, I decided the home could benefit from a water treatment system (this would prove to be a mistake). The water treatment system was installed in October of that year. A flood ensued shortly thereafter and Rainsoft disconnected the "system" until the source of the flood could be located. As a result, I was credited for one month. Then came the harassing phone calls.
No problem. I resumed payments but was surprised when I got a letter in the mail stating Rainsoft placed a lien on my house (this was in February of the following year-just four months after having the "system" installed). The letter stated Rainsoft needed "to protect their interest". Really? The terms of the agreement were about $140/month on a "system" valued at $8,500. Yet, four months later, they place a lien on my house to protect "their interest'??? WTF.
All the while, they were being paid timely. Evidentally, the laws in California are so f*cked up, there is no standard or protocol to determine the validity of such a claim. Any company or corporation, at any time, can impose a lien ( as I have learned). Since this occurred, I am curious to know if there is anyone else who received similar treatment from "Rainsoft"???
Also, the thugs that installed the water system threw cigarette butts all over my yard and when they came back out to temporarily disconnect the system (as referenced earlier), they pulled out a camera and took my picture without my permission. When I approached them for the imposing action, the response was, "This is standard anytime we have to come out. We're emailing this photo to see if the boss wants to do anything". What does a consumer's unauthorized photo have to do with the task at hand? These people are unethical and the law doesn't protect consumers. So I came here.
This report was posted on Ripoff Report on 08/26/2011 12:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/RAINSOFT/Wausau-Wisconsin-54402-0844/RAINSOFT-aka-AQUA-FINANCE-liens-crafty-communication-consumer-predation-Wausau-Wisconsi-769439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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