- Report: #414955
Report - Rebuttal - Arbitrate
Complaint Review: RAMADA PLAZA RESORTS
RAMADA PLAZA RESORTSWWW.RAMADAPLAZARESORTS.COM Internet U.S.A.
MAJESTY CRUISE LINE RAMADA PLAZA RESORTS I WON TICKETS FOR A 3 DAY CRUISE ON THE MAJESTY FOR $1,500. THIS INCLUDED 3 DAY RENTAL CAR AND 3 PEOPLE.AND I ASKED IF IT WAS HANDICAP ASESSABLE THEY SAID YES BECAUSE I AM A SENOR IN A WHEELCHAIR. THEY SAID CALL IF I WAS INTERESTED WHEN I DID I GAVE EM MY CARD # AND I GOT CONFIRMATION, I THEN ASKED AGAIN ABOUT THE HANDICAP ACESS THEY SAID NO THIS TIME AND I COULD NOT GET REFUND. SO I HAD TO UPGRAD Internet
They told me to call this number if i was interested, i then called and paid by credit card. I asked before i hung up again about the hadicap. They informed me that it wasnt.
And that there were no refunds. So now i have no choice but to upgrade to the fantasy carnival wich cost $2,000 more. And this changed the dates so i had to change my flight with united and this cost $400 dollars more.
When i went to get rental car i had to pay $200 with alamo rental. wich was supposed to be free.
I feel i was treated very unfair for being a handicap senior citizen.
There was supposed to be a class act against them and i never heard a word.
This report was posted on Ripoff Report on 01/22/2009 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/RAMADA-PLAZA-RESORTS/internet/MAJESTY-CRUISE-LINE-RAMADA-PLAZA-RESORTS-I-WON-TICKETS-FOR-A-3-DAY-CRUISE-ON-THE-MAJESTY-F-414955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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