• Report: #374267

Complaint Review: RAVEN MEDIA GRANT MASTER

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  • Submitted: Thu, September 18, 2008
  • Updated: Wed, October 08, 2008

  • Reported By:madison Virginia
RAVEN MEDIA GRANT MASTER
grantmastercd.com Las Vegas, Nevada U.S.A.
  • Phone: 800-479-0979
  • Web:
  • Category: Internet

RAVEN MEDIA GRANT MASTER RAVEN MEDIA GRANT MASTER RIP OFF!!!! Las Vegas Nevada

*UPDATE Employee: Resolution Offer

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Yes I am ANOTHER victim of Raven Media Grant Master. I will start off by saying I should have known better to trust in this company..! I want to warn everyone of them. Although, it does not take just reading my report to see that... you don't believe me or think it's nothing well just type in Raven Media Grant Master in Google and the first NINE+ links are complaints and rip off reports, so go ahead and read theirs also. I signed up and ordered their Grant Master CD on August 28th in the amount of $2.29. However, as reported in another case, I should have known they were up to something when they took it out in two separate amounts of $1.00 and $1.29. Like the other lady I did not think too much into it because it did equal the total amount of $2.29 I agreed to pay. So, then I had not yet received my cd when on 9/8 they took out $39.95 and over the next week and a half after that they took out amounts of $1.25 twice, once under GrantMaster and the other under businessfund. There are a few other amounts also.

Yes, this business is writing back with the terms and conditions and as stated in ANOTHER COMPLAINT if these companies were truly upfront they would not have to hide their terms in fine small print at the bottom of pages out of site of the billing information area. I can not even find those terms and conditions stating these things that are mentioned in Lance's complaint from California that Ryan gave in his resolution offer. I found different terms and conditions stating other conniving prices in different amounts of money but not the ones in my complaint. so sending me a link to those and not just copying and pasting or typing them would also be nice and hep in my research to all of this.

YES i was dumb and gullible for doing this and even trusting my personal information in a company like this. For them to abuse my personal banking information in the way that they have is not only unlawful and conniving, but disgusting. I hope all of these complaints become more and more known. I regret finding these things out after the fact, and I should have looked into this company more but I didn't. So, hopefully you all out there will. Their company is a disgusting scam and needs to stop!!

Brianna
madison, Virginia
U.S.A.

This report was posted on Ripoff Report on 09/18/2008 09:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/RAVEN-MEDIA-GRANT-MASTER/Las-Vegas-Nevada/RAVEN-MEDIA-GRANT-MASTER-RAVEN-MEDIA-GRANT-MASTER-RIP-OFF-Las-Vegas-Nevada-374267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation/thank you page, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions link is found on EVERY page of the sales ad):

Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled at anytime simply by calling the customer service number provided in the confirmation email and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not cancelling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not cancelling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.

As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email. The following disclosure is directly from the sales page - it is located directly above or below the submit button depending on which sales site you are ordering from:

For your security, all transactions on this site are protected with Secure Sockets Layer encryption. By clicking Ship My CD, I am ordering the Grant Master CD and trial membership for $2.29 S&H, after the seven day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the fourteen day and twenty-one day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. Each membership site that I have access to requires a separate monthly processing fee of $1.25 that will be billed monthly following my initial membership to these award winning sites. This fee will show on my credit card statement as a separate charge. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as GRANTSEARCHASST. For questions, call 800-479-0979.

For customer service you may call 800-479-0979 Monday-Friday 9am-9pm Eastern Standard Time and they'll be happy to assist you.

The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let's face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.29 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource center. This is our member's website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. John Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly newsletter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource Center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource Center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ where you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of them for themselves, before they are billed for them.

If you are another customer reading this and you need assistance you may contact our customer service department at 800-479-0979 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at 435-773-1795.

Sincerely,
Customer Service Administrator
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