- Report: #1045833
Report - Rebuttal - Arbitrate
Complaint Review: R&B Auto Center
R&B Auto Center16020 Foothill Blvd, Fontana, CA 92335 Fontana, California United States of America
R&B Auto Center BEWARE OF THE DECIEVER!!! Fontana, California
*Author of original report: Liars!!!
*UPDATE Employee: R&B Auto Center Cares About Customer Satisfaction
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R&B Auto prey on people who are in desperate need of a vehicle. I just went through a divorce and my ex husband ran off with our Nissan Titan, couldnt afford to keep up the payment and got it repossessed, because I was a co-signer, it jacked my credit up... actually it dropped my credit low.... lower than its ever been in my life!
Well Robert and R&B claimed they can help me and put me in a "reliable" car. I saw a 2007 Chrysler Sebring Touring on their web site with only 67,000 miles on it, priced a little under $11,000 so I went for that one. Well they wanted me to put $2,500 dollars down!!! What they hell, on a car priced at $10,700 really???
Ridiculous, they knew my situation, yet they still wanted me to basically pull from my retirement, the only savings I had and they pressured me until I did find a way to come up with that huge down payment. On top of that they gave me huge intrest rate and my payment was still over $300.00 a month and they only gave me a 30 day warranty! Fine ok, I accepted those terms, because I was in need of a car, in order to get to work and keep my job.
So they approved me on 11/1/2012. Not even 3 months later, the car just stopped working... it just stopped.... I had to come out of pocket almost $600.00 to their janky a** service department to replace a d**n fuel pump.... and because I was outside of their faulty a** 30 day warranty, they could offer me NO ASSISTANCE!
When they made repairs, I specifically asked... are their any other problems or potential problems with the car... I was told, NO OF COURSE NOT...... not even 2 months after that, I'm driving home from work, making a left turn on a busy street and my car stops and COMPLETLEY DIES with on coming traffic coming full speed at me!!! I HAD TO CALL 911 to be assisted with not losing my got d**n LIFE!
What's the problem now you ask??? A FAILED ALTERNATOR!!! Another major expense, that I don't have the money for, I haven't even had the car for 6 months!!! WTF! Not to mention to this day they have yet to send me my License Plates!!! It does not take 5 months to receive License Plates and I already was pulled over and harrassed by a p***k officer for not having license plates!!!
And the finance company they approved me with are so unprofessional, ghetto and crazy, I'm questioning if they are even real!!!
What hurts me the most is that Robert Fernandez looked me in my face and told me to look him in his eye and tell him I can get the money for the down payment, so that he knows he can trust me to do it.... then after the transaction was made, he says "God knows What we need" Dude... do you even believe that... because your company is very dishonest, pushy and thirsty to make a sale, even at the expense of a young, single, newly divorced hard working woman, who's just trying to make a living and get to work!!! SHAME ON R&B AUTO.... STEER CLEAR!!!!!
This report was posted on Ripoff Report on 04/24/2013 10:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/RB-Auto-Center/Fontana-California-92335/RB-Auto-Center-BEWARE-OF-THE-DECIEVER-Fontana-California-1045833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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