- Report: #613531
Report - Rebuttal - Arbitrate
Complaint Review: RBC Bank (Credit Card)
RBC Bank (Credit Card)POB 2857, Rocky Mount, North Carolina United States of America
RBC Bank (Credit Card) Notice of high APR, Opt-Out by deadline, keep old, lower APR but account will be closed. Rocky Mount, North Carolina
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On Aug 9, 2009, I called to opt-out. RBC's Sebastian said the new, higher apr was for new purchases only and he did not honor my opt-out. Since then, I have received statements with much higher apr and higher minimum payment. I talked with another RBC rep who told me that it was RBC's decision to honor the opt-out, or not.
I am now on collections for refusing to pay the much higher monthly payments. Frankly, I couldn't pay them if I wanted to. Rent and the electric bill and groceries would not be paid, if I paid RBC's APR and minimum payments.
The same opt-out was sent to me by Capital One and Chase. I called by their deadline and now am paying the old, lower APR's and same minimum payments on their now closed accounts.
Until this happened, I had A-1 credit with RBC, always on time.
This report was posted on Ripoff Report on 06/12/2010 02:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/RBC-Bank-Credit-Card/Rocky-Mount-North-Carolina-27801/RBC-Bank-Credit-Card-Notice-of-high-APR-Opt-Out-by-deadline-keep-old-lower-APR-but-a-613531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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