- Report: #802132
Report - Rebuttal - Arbitrate
Complaint Review: RCA
RCA Never honored their warranty on a 42" flat screen TV I purchased. internet, Internet
I called for a service call. RCA does not do their own appointment setting. They farm it out to a company that never sets appointments. I called them no less than five times in a few weeks after purchase and each time I called I was told their computer was down and they couldn't set appt.
No matter when I called in the next few weeks I got the same song and dance. A few times I was told they would return my call. It is 10 months later and I have never had an appointment scheduled nor have I received a return call from them.
Same old story---their computer was down. I fixed the TV myself and am hoping and praying nothing else goes wrong with it. I checked on line and found a site where numerous others had complained about the same problem. Never getting an appointment and no one fixinf the TV.
This report was posted on Ripoff Report on 11/27/2011 04:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/RCA/internet/RCA-Never-honored-their-warranty-on-a-42-flat-screen-TV-I-purchased-internet-Internet-802132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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