• Report: #1042153

Complaint Review: RCI Cruise and vacation resorts

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  • Submitted: Wed, April 10, 2013
  • Updated: Fri, May 09, 2014

  • Reported By: Bill — Holland Michigan
RCI Cruise and vacation resorts
15501 N Dial Blvd Scottsdale, Arizona United States of America

RCI Cruise and vacation resorts It is impossible to contact this company. The phone system is a round-robin and no operators available. Impossible company to work with Scottsdale, Arizona

*Consumer Comment: Totally Agree

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This company is impossible to work with.  The phone system is a round robin and you can't contact anyone.  No address is listed.  No other contact information is listed.

This report was posted on Ripoff Report on 04/10/2013 10:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/RCI-Cruise-and-vacation-resorts/Scottsdale-Arizona-/RCI-Cruise-and-vacation-resorts-It-is-impossible-to-contact-this-company-The-phone-syst-1042153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Totally Agree

AUTHOR: Alex1618 - ()

I also booked two cruises wih RCI after being reassured by an RCI agent that he would assist us with all and any issues we may encounter and even offered to help us with transportation, rooms and other travel issues.  After receiving our credit card information...POOF, no salesman, no customer service, no one and I mean no one is available to help you thru the maze of issues confronting a traveler who is committed to taking a cruise.  I have actually had a better experience with HSI for hotels, and transportation issues AND H.S.I. answers their calls as well as responds to inquiries.  Please understand that I am not employed by H.S.I. just a member.  If you are interested traveling and resort type vacations I would not recommend RCI.

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