• Report: #779359

Complaint Review: RCN CABLE CO.

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  • Submitted: Wed, September 21, 2011
  • Updated: Wed, September 21, 2011

  • Reported By: Damon — Drexel Hill Pennsylvania United States of America
RCN CABLE CO.
2124 AVENUE C BETHLEHEM, PA 18017 Internet United States of America

RCN CABLE CO. RETURNED 1 BOX TO RCN'S DROP SITE ON 9/02/11 IT WASN'T CREDITED UNTIL 9/10/11 WHEN THE MAIN OFFICE PICKED IT UP. Internet

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I down graded my service from 3 boxes to 2. I was told by RCN to take the box to their drop site, which I have a receipt on 9/2/11. I was charged until 9/10/11 for this box because that when RCN said they picked the box up. I feel this is criminal for the simple fact, that RCN can pick the box up when ever convenient to RCN and still charge for a service that,s not being provided.

This report was posted on Ripoff Report on 09/21/2011 08:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/RCN-CABLE-CO/internet/RCN-CABLE-CO-RETURNED-1-BOX-TO-RCNS-DROP-SITE-ON-90211-IT-WASNT-CREDITED-UNTIL-910-779359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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