- Report: #418103
Report - Rebuttal - Arbitrate
Complaint Review: RCN
RCN2640 West Bradley Place Chicago, Illinois U.S.A.
RCN RCN took my defective cable box but still charges me for it. That's stealing! Chicago Illinois
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I called RCN numerous times and spent hours on the phone and they won't take it off. They say there's no way of knowing that I don't still have it, but they do acknowledge that the repair man came to our unit!
Also, we will have to pay for the box when we eventually cancel our service. I spoke with the RCN rep about this when he visited our building and he confirmed that we will have to pay for the box, "But", he said, "the good news is, it's only $90." Now tell me, how is any of this good news to me. It's infuriating.
This report was posted on Ripoff Report on 01/30/2009 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/RCN/Chicago-Illinois-60618/RCN-RCN-took-my-defective-cable-box-but-still-charges-me-for-it-Thats-stealing-Chicago-418103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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