About 4 months ago, we started receiving a lot of hang up calls on our answering machine, one right after the other, all day long, about 6 to 8 a day, 2 to 3 days a week. When they would call at night and I or my husband would answer the phone they would hang up. Once in a while they would leave a message stating, "We tried to reach you today it is very important that you return this call at 866-877-0008. The message never reference the company to which was calling us nor did it gave us the name of a person to contact. Our caller ID says "Unavailable,201-210-3618"
When we would call the 201-210-3618 number back we would get a message stating "Please stay on the line for the next available operator,this call may be monitored and recorded for training purposes" then it disconnects.
When they finally started leaving messages, I would call the 866 number that they left and a man with an Indian accent would answer the phone, never stating the company name. I would ask him what company he was calling for and why was he calling and he would always ask me for my phone number to pull up my account.
I again received 2 calls today from this company , the first time they called, they left the mystery message and the 866 number, the 2nd time they called I answered the phone and they hung up on me. I called the 866 number and the man with the Indian accent answered the phone, again not stating a company name or his name.
The first thing I asked this man was what is the name of the company that I am calling, he said "RCS Center Corporation" I then preceded to ask him what his company did, he then asked me for my phone number. I told him I would not give him my number and that by law I had a right to know why his company was harassing us, especially when you called me 2x already 1x left a message and the 2nd when I answered you hung up. I then asked him again what does your company do, he said "they handle personal issues for other companies" I then asked him if his company was a collection agency / 3rd party collector, he said "NO"
I then let him know that if was not going to give the information that I was requesting I was going to sign a complaint against RCS Center Corporation for harassment, He then hung up on me.
West Deptford, New Jersey