• Report: #349824

Complaint Review: REALTY TRADE

  • Submitted: Thu, July 10, 2008
  • Updated: Fri, April 02, 2010

  • Reported By:BROADVIEW HEIGHTS Ohio
REALTY TRADE
14 E. WASHINGTON ST. ORLANDO, Florida U.S.A.

REALTY TRADE THEY PROMAS YOU THEY WILL SELL YOU TIMESHARE ORLANDO Florida

*REBUTTAL Individual responds: Government action on Realty Trade aka Realty Properties reported on 4/1/2010

*REBUTTAL Owner of company: Please reply to my comments - Managing Partner of Realty Trade

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REALTY TRADE PROMASED THEY WOULD SELL MY TIME SHARE AND IF THEY DID NOT GET OFFERS WITHIN A 6 MONTH TIME PERIOD THEY WOULD REFUND MY MONEY WITH NO PROBLEMS.IT WAS 6 MONTHS MAY 6TH OF 08 THEY LIED AND STARTED CALLING ME SO NAMES. HUNG UP ON ME . THEY WILL STEAL YOUR MONEY AND NOT DO A THING FOR YOU. I LOST 894.00 DOLLARS. BUT I WILL KEEP FIGHTING . SOMETHING HAS TO BE DONE ABOUT THESE TIME SHARE PLACES. THEY PRY ON YOU AND TAKE YOU MONEY THEN BASICALLY TELL YOU TOUGH CRAP. HELP GET INVOLVED AND FIGHT THESE PEOPLE

Mybink
BROADVIEW HEIGHTS, Ohio
U.S.A.

This report was posted on Ripoff Report on 07/10/2008 05:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/REALTY-TRADE/ORLANDO-Florida-32801/REALTY-TRADE-THEY-PROMAS-YOU-THEY-WILL-SELL-YOU-TIMESHARE-ORLANDO-Florida-349824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

Government action on Realty Trade aka Realty Properties reported on 4/1/2010

AUTHOR: lifescape99 - (United States of America)

Government Actions

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Florida: On March 17, 2010, Virtual Group, Inc. d/b/a Realty Trade; and Boris Harutyunyan; Timur Shasutdinov, a/k/a Tim Harrison and Brian Wroblewski; individuals, (Respondents) agreed and consented to the the entry of an Agreed Judgment and Final Order with the State of Florida, Office of the Attorney General, Department of Legal Affairs. The Respondents entered into the settlement without any admission that they have violated the law for the purpose of resolving the complaint.

Under the terms of the settlement, the Respondents will not engage in any deceptive and unfair practices, including, but not limited to, the following:

Soliciting by telephone any customer listed on the National or Florida Do Not Call List;
Collecting or attempting to collect payment for services without the Express Verifiable Authorization of the customer as required; engaging in Commercial Telephone Solicitation with a license; make any false or misleading statements including that they have people waiting to buy or rent customers' timeshares, they have experienced a high demand for timeshares in the area in which the customers' timeshares are located, potential customers' timeshares will be sold or rented within a short period of time, misrepresenting to customers the number of timeshares sold or rented as a result of their advertising services, misleading customers into believe that sales representatives will personally market the customers' timeshares; misrepresenting the terms of refund, cancellation, exchange or repurchase policies and misrepresenting that they are affiliated with the customers' timeshare resorts.

In addition the Respondents shall offer and provide within thirty (30) days of the customers' request, full refunds to eligible consumers of any amounts paid. Customers that are eligible for a full refund shall include consumers who have received services that were misrepresented and those who notify the Respondents of cancellation with seven (7) business days of receiving the confirmation of the sale.

As part of the settlement the Respondents will continue to respond to any and all complaints received by the Better Business Bureau.

Case No. 2010-CA - 6491-0

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

Additional Information

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Realty Trade and RealtyProperties.com are fictitious names filed with the State of Florida. Both names are owned by Virtual Group Inc.

Industry Tips

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If you've been contacted by a company offering to sell or rent your timeshare the BBB advises using caution, especially if an advance fee is involved. While these companies claim to have ready buyers or renters, imply they are representing foreign investors; or that corporations are interested, most are just offering to advertise your timeshare for sale. Do not confuse the service of an advertising or marketing company with those of a real estate company. In most real estate transactions it is the buyer who puts up a deposit and the real estate company gets its commission from the seller only after the deal closes. Ask if the company's salespeople are licensed to sell real estate or whether they are selling an advertising program. If you're contacted by a marketing service, don't allow the caller to pressure you into making a hurried decision. Request detailed written information about the company's services, find out where they currently advertise and visit other Internet listings the company may have. Most company's can not tell you whether a timeshare has rented or sold because these are generally "For Sale (or Rent) By Owner advertisements. Fees for timeshare listing services can range from $295-$600 with little guarantee that your unit will be sold or rented.

In the State of Florida - the collection of advanced listing fees from Florida residents, regardless of the location of the property, and owners of Florida timeshares is prohibited. Section 721.20(6), Florida Statutes, prohibits the collection of any advance fee for the listing of any timeshare estate or timeshare license, and requires that any seller of a timeshare plan be a licensed real estate broker, broker associate or sales associate as defined in Section 475.01, Florida Statutes.


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If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 172358692
Report as of: 4/1/2010 3:11 AM

2010  BBB of Central Florida, Inc.


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#2 REBUTTAL Owner of company

Please reply to my comments - Managing Partner of Realty Trade

AUTHOR: Jonathon Sauzer - (U.S.A.)

Dear Sir or Madam,

Realty Trade does offer a money back guarantee if we do not generate any offers within a 6 month period. The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement that we have our clients sign. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network. In these cases, we gladly offer a solution that will leave our clients satisfied.

If you were mistreated by a Realty Trade representative, then we will take the appropriate actions, but it is highly unlikely that one of our account managers or customer service representatives would call a client names and hang up on you. However, with your cooperation, we will take the necessary steps to ensure that you are satisfied with Realty Trade and our professional staff. If you would, please contact Tim Harrison @ 1.800.20.9865 x420 and he will be managing your account from this point on.

Thank you.
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