- Report: #499996
Report - Rebuttal - Arbitrate
Complaint Review: REALTYTRADE.COM - REALTY TRADE
REALTYTRADE.COM - REALTY TRADERealtytrade.com Internet, Florida United States of America
REALTYTRADE.COM - REALTY TRADE Promises and no delivery. Internet, Florida
*REBUTTAL Owner of company: 100% Client Satisfaction
Realty Trade led us to believe they would sell our timeshare within 6 months or our money would be refunded. The contract also says if no offer was given in that time period and we notified them within 10 days of contract ending we would receive our money back.
We notified them by email and certified letter within the last 10 days of the contract that we wanted our money back because we received no offers.
I received a call after our request for a refund from a Realty Trade representative saying that we had received an offer and had I been checking spam on my computer. I told her that I've checked our regular email and spam every day since we contracted with them and no offer has come to us. She then said she would email me the offer. That was on 8/31/09 and to date I have received nothing from her.
I emailed last week to Ashley Simpson who was the Realty Trade representative that we contracted with. I let him know we were ready to go to the better business bureau and our attorney to retrieve our money if necessary.
I have not heard back from him or anyone from Realty Trade to date.
We followed the contract rules to the tee but they have not. I urge anyone thinking of selling a timeshare not to use Realty Trade.
If you are selling a timeshare, Do Not give any money up front. Let the company take the money at time of sale. You'll find out that most won't be interested in doing that.
This report was posted on Ripoff Report on 09/24/2009 03:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/REALTYTRADECOM-REALTY-TRADE/Internet-Florida-/REALTYTRADECOM-REALTY-TRADE-Promises-and-no-delivery-Internet-Florida-499996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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