• Report: #74794

Complaint Review: REBATESHQ - DIRECT TV - PRIME TELEVISION

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  • Submitted: Thu, December 11, 2003
  • Updated: Wed, February 23, 2005

  • Reported By:SPENCERVILLE Ohio
REBATESHQ - DIRECT TV - PRIME TELEVISION
P.o Box 70014 Phoenic, Arizona U.S.A.

REBATESHQ DIRECT TV PRIME TELEVISION ripoff PHOENIX Arizona

*Consumer Suggestion: ALL REBATE SOLUTIONS !!

*Consumer Suggestion: ALL REBATE SOLUTIONS !!

*Consumer Suggestion: ALL REBATE SOLUTIONS !!

*Consumer Suggestion: ALL REBATE SOLUTIONS !!

*UPDATE EX-employee responds: PrimeTV stopped paing their rebates

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Hello i just want other to know about this installation rebate, I was suposed to recieve $99.00 rebate and never recieved it.

I did finaly get credited for my cable but still recieved a bunch of late fees.

I called and called, i kept getting the run around to follow up with rebateshq, then finaly a lady then credited us and told us that we will probably never recieve a check and that they are aware. I am just wandering if any one else out there had this problem. This may seem so simple but it took alot of phone calls! And finaly someone got honest.

I wish I would have recieved the check when i was supposed to , christmas is right around the corner but the credit will work even though i have late fees.
unhappy customer

David
SPENCERVILLE, Ohio
U.S.A.

This report was posted on Ripoff Report on 12/11/2003 07:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/REBATESHQ-DIRECT-TV-PRIME-TELEVISION/Phoenic-Arizona-85062/REBATESHQ-DIRECT-TV-PRIME-TELEVISION-ripoff-PHOENIX-Arizona-74794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

ALL REBATE SOLUTIONS !!

AUTHOR: Billie Jo - (U.S.A.)

Anytime you ever have to deal with REBATE issues
being from purchasing Cell phones , T.V.'s , Direct T.V. ..... They tell you the standard waiting time is 6 weeks ( I believe ) After the 6th week , Most undoutably , you have NOT recieved your REBATE ..... Its very simple !! All you do is call the 1 800 Customer Service #
( in this case -- Prime T.V. ) And tell the person on the other end that you are gonna take this to Small Claims Court ! Its really simple ! I gaurantee , within 4 days... you're rebate will be in the mailbox !! Because these companies will not go through the expense of losing in court ... not over 20.00 -- 50.00 dollars. It cost 50.00 to file... Which they have to reimburse you for. Plus court costs , so its not in there best interest to go thru court. Next time a rebate doesn't show up--- Threaten Small claims -- See what happens. ( Also , the county in which you file , is where the case would be heard , they would have traveling expense , and hotel expenses ! ) Believe me , they would much rather pay the rebate amount ... They just need a little coaxin'. ( * Always keep your rebate and Sales slip in a safe easy -to-find area -- its your proof , in case court does become the option ) Don't let these people rip you off!!! Chances are , they already have , when they sold us the product . tata.

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#2 Consumer Suggestion

ALL REBATE SOLUTIONS !!

AUTHOR: Billie Jo - (U.S.A.)

Anytime you ever have to deal with REBATE issues
being from purchasing Cell phones , T.V.'s , Direct T.V. ..... They tell you the standard waiting time is 6 weeks ( I believe ) After the 6th week , Most undoutably , you have NOT recieved your REBATE ..... Its very simple !! All you do is call the 1 800 Customer Service #
( in this case -- Prime T.V. ) And tell the person on the other end that you are gonna take this to Small Claims Court ! Its really simple ! I gaurantee , within 4 days... you're rebate will be in the mailbox !! Because these companies will not go through the expense of losing in court ... not over 20.00 -- 50.00 dollars. It cost 50.00 to file... Which they have to reimburse you for. Plus court costs , so its not in there best interest to go thru court. Next time a rebate doesn't show up--- Threaten Small claims -- See what happens. ( Also , the county in which you file , is where the case would be heard , they would have traveling expense , and hotel expenses ! ) Believe me , they would much rather pay the rebate amount ... They just need a little coaxin'. ( * Always keep your rebate and Sales slip in a safe easy -to-find area -- its your proof , in case court does become the option ) Don't let these people rip you off!!! Chances are , they already have , when they sold us the product . tata.

Been there -- Done this already
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#3 Consumer Suggestion

ALL REBATE SOLUTIONS !!

AUTHOR: Billie Jo - (U.S.A.)

Anytime you ever have to deal with REBATE issues
being from purchasing Cell phones , T.V.'s , Direct T.V. ..... They tell you the standard waiting time is 6 weeks ( I believe ) After the 6th week , Most undoutably , you have NOT recieved your REBATE ..... Its very simple !! All you do is call the 1 800 Customer Service #
( in this case -- Prime T.V. ) And tell the person on the other end that you are gonna take this to Small Claims Court ! Its really simple ! I gaurantee , within 4 days... you're rebate will be in the mailbox !! Because these companies will not go through the expense of losing in court ... not over 20.00 -- 50.00 dollars. It cost 50.00 to file... Which they have to reimburse you for. Plus court costs , so its not in there best interest to go thru court. Next time a rebate doesn't show up--- Threaten Small claims -- See what happens. ( Also , the county in which you file , is where the case would be heard , they would have traveling expense , and hotel expenses ! ) Believe me , they would much rather pay the rebate amount ... They just need a little coaxin'. ( * Always keep your rebate and Sales slip in a safe easy -to-find area -- its your proof , in case court does become the option ) Don't let these people rip you off!!! Chances are , they already have , when they sold us the product . tata.

Been there -- Done this already
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#4 Consumer Suggestion

ALL REBATE SOLUTIONS !!

AUTHOR: Billie Jo - (U.S.A.)

Anytime you ever have to deal with REBATE issues
being from purchasing Cell phones , T.V.'s , Direct T.V. ..... They tell you the standard waiting time is 6 weeks ( I believe ) After the 6th week , Most undoutably , you have NOT recieved your REBATE ..... Its very simple !! All you do is call the 1 800 Customer Service #
( in this case -- Prime T.V. ) And tell the person on the other end that you are gonna take this to Small Claims Court ! Its really simple ! I gaurantee , within 4 days... you're rebate will be in the mailbox !! Because these companies will not go through the expense of losing in court ... not over 20.00 -- 50.00 dollars. It cost 50.00 to file... Which they have to reimburse you for. Plus court costs , so its not in there best interest to go thru court. Next time a rebate doesn't show up--- Threaten Small claims -- See what happens. ( Also , the county in which you file , is where the case would be heard , they would have traveling expense , and hotel expenses ! ) Believe me , they would much rather pay the rebate amount ... They just need a little coaxin'. ( * Always keep your rebate and Sales slip in a safe easy -to-find area -- its your proof , in case court does become the option ) Don't let these people rip you off!!! Chances are , they already have , when they sold us the product . tata.

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#5 UPDATE EX-employee responds

PrimeTV stopped paing their rebates

AUTHOR: Jack - (Dominican Republic)

As frustrating as it was for you sir, it was for me. PrimeTV stopped paying their rebates all of a sudden, and we, as a 3rd party processing center had no control of anything. We received notice and were advised to tell y'all to allow more time for processing. Eventually PrimeTV started paying out their customers via direct deposit or debit or something, I am glad you had your problem resolved. Same happened with Cendyne, they went broke though, Im not sure what has happened with PrimeTV.
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