- Report: #1036337
Report - Rebuttal - Arbitrate
Complaint Review: REI - Recreational Equipment Incorporated
REI - Recreational Equipment Incorporated4862 Big Island Dr Jacksonville, FL 32246 Sumner, Washington United States of America
REI - Recreational Equipment Incorporated REI Store _ Jacksonville, FL Kayaks, Camping Gear, Hiking Clothing, Hiking Shoes, Sports Equipment Sumner, Washington
*Consumer Comment: Nutty?
*Consumer Comment: Please be clear..
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Two managers Ken Bevill and Shane Martin have two different style of rude. Shane Martin gave me so many dirty looks I could start a Halloween mask company with him. He threatened to have REI send me a no trespassing letter. And was a total piece of crap in terms of customer service.
Ken Bevill kept his cool. But pulled a passive aggressive move by actually returning two items, marking them down for "depreciation", and taking 20 minutes to do it.
Wrote a complaint on Google Maps. Apparently they had Google Maps pull the poor rating. And they have yet to repsond properly to my complaint.
This report was posted on Ripoff Report on 03/20/2013 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/REI-Recreational-Equipment-Incorporated/-Sumner-Washington-98390/REI-Recreational-Equipment-Incorporated-REI-Store-Jacksonville-FL-Kayaks-Camping-Gea-1036337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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