ED Magedson – Founder
RENT 1ST RENT TO OWN9759 FOREST LANE SUITE 140 Dallas, Texas United States of America
I have been a customer for two years at this store! I have never been late nor have I EVER missed a payment. Two weeks ago i had a death in the family and was late paying them, They have harrassed me repeatly. they have call every one one my contact list I gave them. They came to my home and let about 20 flyers and taped them around my entire door. I spoke with Roosevelt(CSR) in the store and told him that since I was off work for the funeral I didn't get a check and I would be in to pay it when I got paid in a week or maybe I could borrow it before, he said that was fine. I received a visit at 9:00pm from 3 men threatning to call the police on me and wanting to take my mercahndise. Remember, I have NEVER been late or missed a payment in two years. They were very disrespectful, and treated me like I was a thief. I;m still in the same place, I haven't changed jobs or my phone number. Even the iRS makes payment arrangements. Times are hard for everyone but I would think that they would treat a loyal customer, who by the way has also referred customers to them, with more respect and dignity that this. I would NEVER rent anything else from them and anyone who does should be aware! This is unbelieveable! This place is a total RIPOFF, Cousumers beware this is NOT the place to rent from!
This report was posted on Ripoff Report on 08/10/2010 08:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/RENT-1ST-RENT-TO-OWN/Dallas-Texas-75243/RENT-1ST-RENT-TO-OWN-HARRASSMENT-DISRESPECTFUL-NO-CUSTOMER-SERVICE-SKILLS-Dallas-Te-630423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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