- Report: #630423
Report - Rebuttal - Arbitrate
Complaint Review: RENT 1ST RENT TO OWN
RENT 1ST RENT TO OWN9759 FOREST LANE SUITE 140 Dallas, Texas United States of America
RENT 1ST RENT TO OWN HARRASSMENT, DISRESPECTFUL, NO CUSTOMER SERVICE SKILLS!!! Dallas, Texas
*Consumer Suggestion: Did you call them to make arrangements?
*Author of original report: Only 9 days LATE!
*Consumer Suggestion: I know the rent to own world
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I have been a customer for two years at this store! I have never been late nor have I EVER missed a payment. Two weeks ago i had a death in the family and was late paying them, They have harrassed me repeatly. they have call every one one my contact list I gave them. They came to my home and let about 20 flyers and taped them around my entire door. I spoke with Roosevelt(CSR) in the store and told him that since I was off work for the funeral I didn't get a check and I would be in to pay it when I got paid in a week or maybe I could borrow it before, he said that was fine. I received a visit at 9:00pm from 3 men threatning to call the police on me and wanting to take my mercahndise. Remember, I have NEVER been late or missed a payment in two years. They were very disrespectful, and treated me like I was a thief. I;m still in the same place, I haven't changed jobs or my phone number. Even the iRS makes payment arrangements. Times are hard for everyone but I would think that they would treat a loyal customer, who by the way has also referred customers to them, with more respect and dignity that this. I would NEVER rent anything else from them and anyone who does should be aware! This is unbelieveable! This place is a total RIPOFF, Cousumers beware this is NOT the place to rent from!
This report was posted on Ripoff Report on 08/10/2010 08:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/RENT-1ST-RENT-TO-OWN/Dallas-Texas-75243/RENT-1ST-RENT-TO-OWN-HARRASSMENT-DISRESPECTFUL-NO-CUSTOMER-SERVICE-SKILLS-Dallas-Te-630423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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