- Report: #818903
Report - Rebuttal - Arbitrate
Complaint Review: RENT A CENTER
RENT A CENTER507 S Broadway St Portland, Tennessee United States of America
RENT A CENTER Don't get ripped off, save your cash and buy a "new" one when you can. Portland , Tennessee
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So I called RAC and they told me to bring it in and they would check it out. ( By the way, the HP warranty expired 5 monyhs before I rented it). a week later, I was told to come pick it up. It had been checked, and a "factory restore" was done. ( I had no idea what that meant. ) Basically, all the programs that I had before , were not there any more. So I down loaded what I needed.
And two months later, it starts making a whining sound ( like it was fighting to take a breath) BLUE SCREENS popped up constantly, ERROR messages, Just horrible. I had it checked out by a computer pro, and he said my hard drive was fried. I called RAC, as my final payment was due ...and told them I would not make the final payment until they FIXED the computer's hard drive. They assured me they would send it out. A week later, I picked it up as they said a new hard drive had been installed. ( At the store it did turn on with no error msgs or blue screens)
But when I got it home??? The second day, the whining came back, the BLUE SCREENS popped up, and I know for a fact that it was another case of simple factory reset. NOT A NEWHARD DRIVE. SO basically I paid close to $1850.00 for a computer that does not work. And on the HP web site, the same model BRAND NEW Never been used sells for $750.00. Can anyone say Caveat Emptor? (Let the Buyer Beware.) A painful and expensive lesson for me to learn. Just save $$ and pay cash for it.
This report was posted on Ripoff Report on 01/06/2012 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/RENT-A-CENTER/Portland-Tennessee-37148/RENT-A-CENTER-Dont-get-ripped-off-save-your-cash-and-buy-a-new-one-when-you-can-Port-818903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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