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  • Report: #23502

Complaint Review: RENT A CENTER

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  • Submitted: Wed, June 26, 2002
  • Updated: Sun, July 07, 2002

  • Reported By:EAST WENATCHEE WA
RENT A CENTER
1210 N. WENATCHEE AVE. Wenatchee, Washington U.S.A.

RENT A CENTER IS A RIP OFF! business from hell Wenatchee Washington

*Consumer Suggestion: He's right! Call the Market Manger!

*UPDATE Employee: Managers will bend over

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Rent A Center is not a good place to rent computers from. I have been renting a computer from them for about 3 weeks and i have gone through 4 computers so far. I have been disgusted by their attitudes from the beginning.

Everytime I got a computer from them it has been messed up. I am sick of trading them for another computer that doesn't work. I have tried to get them to give me a computer that is good. They wont be understanding about it.

All I can do is complain until they give me a properly working computer. O r they should give me some free rental time for my hassles.

Tessa
East Wenatchee, Washington

This report was posted on Ripoff Report on 06/26/2002 05:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/RENT-A-CENTER/Wenatchee-Washington-98801/RENT-A-CENTER-IS-A-RIP-OFF-business-from-hell-Wenatchee-Washington-23502. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

He's right! Call the Market Manger!

AUTHOR: April - ()

The guy that responded before me is absolutely right. You need to call the market manager.

I had a friend that purchased (Not rented) a living room set it looked ok in the store, but once it got to their the delivery drivers had torn it and didn't say anything. They went through hell with the rent a center they purchased the set from.

They even threatened a lawsuit, that didn't matter, they were told that they signed the form that it was inspected and abroved by them. Yes, but this happened after the fact. They found out the name and number of the store manager, called him, told him the situation, etc.

He had them come out and fix it. Well, their fxing was a patch that didn't even match the fabric. They got the market manager (or district manager) name and number, they called him, etc. He made them a deal either they could pick any other set at no addition charge, etc. or they would get them 30% of their payment back. Just like that. After having to put up with the stores crap for over a month, within a day, talking with the MM (or DM) everything was solved.

So, please try to call him/her. I wish you the best of luck. Please, post updates so we know if this worked out.
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#2 UPDATE Employee

Managers will bend over

AUTHOR: matthew - ()

Tessa, the best advise I can give you is to call the store you deal with and ask for the "Market Manager" phone number. If they won't give it to you call different rent a center in the area. Market Managers over-see several stores in the same area. Most Market Managers will bend over backward to help a customer who realy needs it. You can also ask to have your account transferred to a different rent a center in your area.

assistant manager/sales
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