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  • Report: #456447

Complaint Review: RESTORE - ENGINE OIL ADDITIVE

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  • Submitted: Fri, May 29, 2009
  • Updated: Fri, November 09, 2012

  • Reported By: Suzanne — DALLAS Texas U.S.A.
RESTORE - ENGINE OIL ADDITIVE
restoreusa.com Nationwide U.S.A.

RESTORE ENGINE OIL ADDITIVE product siezed and ruined the engine on my car and the company did NOTHING Richardson Texas Nationwide

*Consumer Comment: You picked the wrong car, Suzanne!

*General Comment: Restore oil additive

* : RESTORE - BLEW MY HEADGASKETS RUINED ENGINE

*Consumer Comment: Good Product...Unbelievable Story

*Consumer Comment: Robert is right on the money.

*Consumer Comment: Seriously?!

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In my 20's I spent 8 years lovingly restoring a very rare 1973 Triumph GT6, sinking a ton of cash into it. At Pepboys one day, I spied Restore Engine Oil additive and thought "Why not?" I mean, the product had a guarantee and everything. My car's engine had always been flawless the entire 8 years, it was everything else I had re-done, even at one point removing and storing the entire interior of the car in order to remove all the interior paint (and exterior) for prepping it to take to my paint guy who repainted the whole car in 18 coats of hand rubbed laquer in a deep metalflake sapphire blue. Gorgeous is how it all turned out. Since it really was the ONLY call like it in Texas, the car was quite a stand out. And then Restore ruined it.

Within 25 miles of adding this crap, on the freeway, I heard a "whine". The car always had an oil change, using the Castrol 1040 the car wanted, every 2500-3000 miles. There was not one thing wrong with that engine. When I called the company prior to adding it, to ask if there was nothing wrong now, would it cause a problem, they said "absolutely not, our product will only fill in wear areas where it is needed." I will never ever forget that horrid brittle dry Whine. I had just gotten the car started and hit the entrance ramp on the freeway when it began. I only enough time to exchange looks with my friend as we both said in unison "uh ohhhhh" and then *BAM* blew all (ALL) the rods and was stranded on the freeway. The egregious Restore folks made me submit oil samples repeatedly and even agreed that the engine siezed due to lack of oil, but although I was forced to spend money I did not have on more and more mechanics testaments and impartial folks to do further oil sample analysis, with everyone arriving at the same conclusion it was this horrid crap in my engine that caused the problem, that this crap jammed up my oil filter so badly, no oil could get to the engine, Restore did n-o-t-h-i-n-g. I was out of a car with no money to get another car, walking in Dallas, a young girl in my 20's, so not cool, while I continued to be jerked around for several years, by this abborhent company and they continued doing absolutely nothing.

In my 40's now, I have spent my years seeking out their product in stores and I always turn the cans upside down and backwards and announce to everybody within ear shot to STAY AWAY from this horrid product. i also alert the management of the store, which I am typically ignored but I do it anyway. I am actually shocked they are still in business. After decades of dishonesty and greed most companies fail. Hmmmm. To say I will never use this product again is putting it mildly. Had the company been honest and upheld their guarantee right on the can, I would have left them alone. But I am a lifetime enemy now....and I never ever stop. They may have stopped my beloved engine but my heart will attack until it stops beating.

No one should try this product, there is NOT a guarantee on this product the company will leave you car less and do absolutely nothing for you. They are the epitome of what is wrong with corporate america.

Suzanne
DALLAS, Texas
U.S.A.

This report was posted on Ripoff Report on 05/29/2009 07:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/RESTORE-ENGINE-OIL-ADDITIVE/nationwide/RESTORE-ENGINE-OIL-ADDITIVE-product-siezed-and-ruined-the-engine-on-my-car-and-the-company-456447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

You picked the wrong car, Suzanne!

AUTHOR: Corvettedude - (United States of America)

Although I have no experience with Restore, I have plenty with the Triumph GT6...I had one.  The car you loved so much was produced by a company called British-Leyland.  A good looking car, it was an electrical and mechanical nightmare.  As stated in an earlier comment, the engines were what I call "throw-aways", and not really worth rebuillding.  They certainly weren't engineered to last.  If you got 100KMI out of one, you could consider yourself lucky...even with diligent maintenance.  It sounds as if you were backwards in doing your restoration, making it look pretty and disregarding the mechanical aspect.  Lessons learned.  I don't recommend using engine oil additives as a general rule....they were born of shady used-car salesmen attempting to hide deeper problems long enough to sell the car.  If you believed what was written on the label without researching it, then smack yourself up side the head!  My GT6 ended up with a small block Chevy under the hood and a modified Corvette drivetrain.
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#2 General Comment

Restore oil additive

AUTHOR: Ron - (United States of America)

     Ok, so I realize how important it was to find and restore your Triumph. For many years I wanted an XKE Jaguar. But I found out that English cars just aren't made that well. If you think about it, we should have seen a lot of them after WW2, but instead we saw German and Japanese ones. It sounds like your engine 'spun a bearing'. To avoid similar problems in the future your local community college has automotive classes, many 'geared' towards women so they don't get taken advantage of by unscruplous mechanics.  I have to agree with Robert with this one. Knowledge is power, and if you'd understand more on how the engine works...and fails you'd realize it was a mechanical problem unrelated to the use of 'Restore'. Logically, if the product caused major malfunctions, it wouldn't last very long, would it? Just because you make something pretty doesn't make it so. Surely you can think of someone attractive that's awful inside? I have a Jeep that's 35 years old and only by diligent maintenance am I able to keep the old girl going back and forth to work every day...at 40 below in the winter, too. Good luck with your future cars...
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#3

RESTORE - BLEW MY HEADGASKETS RUINED ENGINE

AUTHOR: Michael - (U.S.A.)

I would like to thank the person who filed this report and commend her for her efforts and activism dealing with the Restore corporation even though from what I understand they never accepted responsibility. I'm very sorry to learn about your story and to hear about what happened to your nice car. Please keep up the good work in telling others your experiances with this product.


Here is my story:


I have a 1999 Land Rover Discovery II 4.0 V8 meticulously maintained since day one. I was up for an oil change and found Restore at the Autozone. I thought "why not"? the worst that can happen is it wont work and most importantly - it can't hurt.


WRONG.


After adding restore my Land Rover started to make an odd whining noise. I listend close but I could not tell if it was GOOD whining noise or a BAD whining noise so I just drove it home. The next day I was coming back from the other side of town when my car started struggling for power and the service engine now light starts flashing like crazy. Again this  happened IMMEDIATLY after I added restore with an oil change. I admit I did notice how thick and purple and globby it was but thought that was normal so I added it.


After towing the car to the Land Rover dealer they informed me the car had somehow "overheated" myseriously without the temperature gauge ever going up - and as a result the head gaskets were blown. It needed new heads, a valve job and 2 new upper cylinder heads and a thermostat. I was quoted a massive repair cost of over $5,000 total.


My Land Rover was PAMPERED LIKE A BABY it was garage kept and meticously maintained since DAY ONE. I did MORE maintenance than was required and drove it like a Senior Citizen. On top of that it had never been driven off-road (which is what Land Rovers are designed for). 


When happened it had been driven less then 50 miles after adding RESTORE.


Is this just a spectacular coincidance? The company claimed it was and refused to take responsibility claiming I could not prove it was thier product which caused the problems since the mechanic could not verify the cause of the overheating and blown heads.


I'm pretty sure there is no doubt for such a massive repair cost to occur directly after adding this goopy product for the first time. On a super clean well perfectly maintained engine none the less.


I would think twice before adding this purple goop to your car. Even with the repair my Land Rover's engine has never sounded the same since!

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#4 Consumer Comment

Good Product...Unbelievable Story

AUTHOR: Robert - (U.S.A.)

It's hard to believe that you would be complaining about a product that you supposedly used some 15 years ago, in a car that itself was 20 years old at the time. Obviously any car with that age and mileage is going to have mechanical issues regardless of what you put in the oil. All engines wear out and break down at some point. They don't last forever and they are not free of problems during their lifespan. It's easy to be a victim and "blame" someone rather than deal with the fact that your problem was simply caused by the normal aging process of the engine, and not because of the Restore product.

I have experienced great results when I've used Restore in my cars. I know people who have used it in their vehicles for many years and they have never had any problems either. Your point about the company still being in business is sufficient logical proof to dismiss your emotional allegations and conclude they do make a good product that has satisfied millions of customers.
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#5 Consumer Comment

Robert is right on the money.

AUTHOR: Flynrider - (U.S.A.)

It baffles me why someone would put snake-oil in a perfectly good engine. This particular additive is used on very tired engines that are on their last legs. You may get a few thousand more miles, but it's certainly not going to fix anything.

Generally speaking, all of the popular brands of snake-oil are not very effective at doing anything other than lightening your wallet. On the other hand, since they are nothing more than motor oil with a few chemicals added, they don't usually do any harm either. I'd have to agree with Robert that your finely crafted brit engine most likely died a natural death.
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#6 Consumer Comment

Seriously?!

AUTHOR: Robert - (U.S.A.)

Twenty years ago, the car was restored. That's great. I have always considered the Spifire and the TR-6 to be two of the most beautiful cars made.

So now, with a 30 year old car, and at least a 20 year old engine of questionable integrity, the car quits. And you blame it on an oil additive. Sure.

Restore is useless. It does nothing. And it will not harm the engine. The engine already had an issue. This is why you tried to fix it with a can-O-stuff.

The Triumph oil pumps are barely adequate, and the crankshafts were known to travel. The camshafts would wear down, and the valve guides had no provisions for seals. This all combined to create engines that were reliable when new, but quickly wore out. The metal has to go somewhere, and the bearings paid the price. They were also built to run on very high(100+) octane gasoline, which was very readily available back then, but unheard of now.

If you believe you will prevail, sue them in small claims court. I think you will lose. Suck it up, and get another engine.
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