• Report: #1123524

Complaint Review: RETRIEVER MEDICAL DENTAL PAYMENTS, INC

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  • Submitted: Fri, February 14, 2014
  • Updated: Fri, February 14, 2014

  • Reported By: Anonymous Dentist — Somers Connecticut
RETRIEVER MEDICAL DENTAL PAYMENTS, INC
, Select State/Province USA

RETRIEVER MEDICAL DENTAL PAYMENTS, INC EXCESSIVE CHARGES TO GET OUT AFTER ORIGINAL CONTRACT ENDED CHAPPAQUA NY

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Original 3 yr contract up  in July,2013. Retriever never called or notified us. The contract apparently auto renewed. We changed vendors at the end of Oct, 2013. Mitchel Gross, Retriever customer service director was uncooperative in helping us with some code to make the changeover. Retriever kept charging us a $37 monthly fee, apparently for equipment rental,(but we purchased the charge device originally) and finally after a certified letter to Frank Shiner, CEO of Retriever to drop us, then they also added a $700 early withdrawl fee.

 


This report was posted on Ripoff Report on 02/14/2014 08:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/RETRIEVER-MEDICAL-DENTAL-PAYMENTS-INC/Select-StateProvince/RETRIEVER-MEDICAL-DENTAL-PAYMENTS-INC-EXCESSIVE-CHARGES-TO-GET-OUT-AFTER-ORIGINAL-CONTRA-1123524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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