- Report: #474977
Report - Rebuttal - Arbitrate
Complaint Review: REZ/Ex, Razor Media, Acai Nutra Burst, Pure Nutrients,
REZ/Ex, Razor Media, Acai Nutra Burst, Pure Nutrients,421 Leroy Dr, Corona, California U.S.A.
REZ/Ex, Razor Media, Acai Nutra Burst, Pure Nutrients, Acai Nutraburst fraud and illegal use of debit card Corona, California
*Author of original report: company still mailing product and charging account
I saw the program with Oprah and Dr Oz about acai and colon cleans. Recently, I saw the ads by this company saying they had positive reports from several news orgainzation (CNN, CBS, as well as Oprah...etc ) They were offering a free trial of this product, which seemed reasonable. However, the product turned out not to be free and their really was not a trial period.
Funds were illegally withdrawn from my account using my debit card that had been used to pay for the shipping of the free sample. I was not aware of the evental price of this product, nor that it would be automatically taken from my account, or that it would impossible to contact the company to stop.
When I finally did reach someone I was told I could not talk to a supervisor, I could not be refunded this charge, and even when I told a representative I could not take the product for real medical reasons (Coumadin interaction, it DID NOT matter!)
I finally had to have paperwork done at my bank to try and issue a stop payment on this charge (for a fee of course). I had to surrender my debit card so no more charges could be put on it. I also had to change my email password because this company also used my password to send advertisements to my family and friends in my address book. They have been able to use other information on my computer as well. I have no idea what else they may have been able to access that I am unaware of at this time.
I am still waiting on a call from the HOME Office of the company, complaint forms, etc. etc. etc. To get back a partial refund. I am not holding my bereath. From what I've read from other consumers this will never happen.
This company is a real scam. I wish I had looked up acai nutra burst SCAM before I placed the order. There are pages and pages of complaints against this company.
This company should be punished and not allowed to continue to get people's money in such a tricky and dishonest way.
Kansas City, Missouri
This report was posted on Ripoff Report on 07/30/2009 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/REZEx-Razor-Media-Acai-Nutra-Burst-Pure-Nutrients/-Corona-California-92879/REZEx-Razor-Media-Acai-Nutra-Burst-Pure-Nutrients-Acai-Nutraburst-fraud-and-illegal-u-474977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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