- Report: #560807
Report - Rebuttal - Arbitrate
Complaint Review: RGI Publications, Inc.
RGI Publications, Inc.P.O. Box 338 Olathe, Kansas United States of America
RGI Publications, Inc. Horrible Business Practices!! Don Not Do Business With!! Olathe, Kansas
*Author of original report: Nice timing!
*REBUTTAL Owner of company: Clarification to fact
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I was first approched by this company to do some advertising with a hotel chain that is just down the road. I told the salesman that I would have to see and sign off on the artwork before I did anything at all. I knew better but the guy seemed genuine and told me that there would be no bill until I signed off on the artwork and the contract would be null and void if I didn't like the artwork. Fast forward 3 weeks, I get a bill from this company wanting payment on something I haven't even seen the first proof of! I give RGI publications a phone call asking what this is about and they tell me not to worry, it probably got processed to early and to hold off no worries. 2 more weeks go by and I finally get a proof in the mail (who sends proofs in the mail anymore???) with a sign off date of 2 days must be returned with any changes or will be assumed to be correct and will fulfill contract obligations.
I make all the necessary changes and send back same day, well 2 more weeks go by and the same mail comes back with even more changes to be made with the same 2 day turn around. I don't even check the mail everyday so if I wouldn't have caught this one as well, it would have gone to print with all kinds of errors on it! I make all the necessary changes and go through the same thing again!! The next one is STILL wrong so I write on the proof CANCEL ME!!! I'm sick of all the hassle already and want to stop doing business with you. I make a phone call and tell them the same thing. Well I'm still getting a PAST DUE bill from them and call to see what is wrong, the guy tells me that I only had 10 days after signing the contract to cancel and so SORRY but your stuck with the bill!! I will never again sign a contract with anyone without things being done the way I want them to. My gut told me to stay away, BUT, SO SORRY!!! Serves me right but I can't stand people that do business this way and felt obligated to do something about this!
Read all Contracts and NEVER EVER dis-obey your gut instinct about a company!!
This report was posted on Ripoff Report on 01/27/2010 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/RGI-Publications-Inc/Olathe-Kansas-66051-0338/RGI-Publications-Inc-Horrible-Business-Practices-Don-Not-Do-Business-With-Olathe-560807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.