- Report: #69753
Report - Rebuttal - Arbitrate
Complaint Review: RGM - Roland G. Murphy - RGM Watches - Montres RGM
RGM - Roland G. Murphy - RGM Watches - Montres RGM500 Fifth Avenue Lancaster, Pennsylvania U.S.A.
RGM - Roland G. Murphy - RGM Watches - Montres RGM, SCAM ARTISTS, Watches, Rolex, Omega ripoff Lancaster Pennsylvania
*General Comment: Not True
*Consumer Comment: Can this guy be serious?
*Consumer Comment: RGM and Roland G. Murphy are a top quality horology boutique
*Consumer Comment: Totally Untrue Allegations
*Consumer Comment: Not True. I am a watchmaker and have no affiliation with RGM whatsoever.
*UPDATE Employee: This is a false report written by a scam artist
*REBUTTAL Owner of company: RGM Watch Company The Facts
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RGM is a watch company comprised of Roland G. Murphy and a few flunkies who make huge salaries while cheating you of your hard earned dollars by misrepresenting their products as Swiss Made and acting like they are a company with integrity. Their sales people lie to you and their service is horrible.
Their founder Roland G. Murphy has gotten rich because of this scam and their employees make some of the largest salaries you can imagine and this is sickening, but the fact that they cheat you and me is horrible. RGM uses hundreds of different names on ebay to bid up the prices of RGM watches on ebay in order to control secondary market pricing.
Nearly 100% of the time, they don't complete the transactions, and the sellers are forced to list the items again and again -- thus perpetuating the market pricing control and appearance that their items are being sold for much higher dollar amounts than they actually would have been if a real buyer would have completed the transaction. .
They hide behind aliases so they can lie to people and not be held accountable as well as giving the appearance RGM is a much more powerful company. RGM higher-ups run several watch-related forums, posting messages under fake names so they can praise RGM watches and again lend the appearance that many watch aficionados really love these junk watches.
They charge several thousand dollars for ETA 2892-2 movements in a number of their watches. These movements maybe cost $100 and the cases are stainless steel. Where's the value? People are being tricked out of their hard earned money. There are too many to keep track of or know about.
The watches they sell are assembled in Hong Kong and China in addition to the US and Switzerland using some Chinese components -- but they don't mention the fact that they use these components in their watches. They want you to believe their watches are all assembled by hand in the US 100% Swiss components and that it takes expert watchmakers to make a RGM watch.
This simply isn't true. Ask anybody in the world in the watchmaking business, and they will tell you that there is no way that RGMs can be using the highest quality components. They claim the watches are assembled in the US, but only some of them are. Independent studies have shown that balance wheels, hairsprings, bridges, screws, mainsprings, crowns, and other components are manufactured in China.
These components have the exact same specs as the ones used in RGMs and an insider who is very upset with these business practices has been contacting everybody he can to tell them of this fraud.
This makes it obvious that everyone who bought the earler cheaper models were totally ripped-off, too. They have several models which they pay as little as $15.00 dollars for and then claim it sells at retail from $1,500.00 up to $100,000 dollars. They sell them on through retail stores and on ebay claiming it to be a promotion to retain value in the age of the internet (behind the scenes of course). This promo has run for over 4 years!
You should be paying much less for these cheap watches, but RGM is artifically keeping prices very high in order to steal your hard earned money. Also note that RGM claims there are many counterfeit RGM watches out there. How can they be counterfeit if they come from the same company that supplies RGM their watches? I sincerely doubt the company sells RGM a great movement and sells everyone else a duplicate piece of crap. Look at all of the replicas on the streets that look and run exactly like RGM. RGM helped develop them. Then they shut down street merchants in order to get free publicity in "raids."
When a customer asks about all the bad press on the internet about RGM, RGM conveniently claims everyone who has negative statements are simply disgruntled people from the past who are trying to make trouble for them because they didn't get a good enough deal. RGM is a mafia styled organization. This is a ridiculous assertion, the truth is there are many people who know these watches are a scam and are trying to help inform others.
RGM successfully fooled millions of people making hundreds of millions of dollars. They have enough ill gotten money to buy advertising in an attempt to look more legitimate. They frequently refer people to magazines in which they have placed ads. Keep in mind that it doesn't matter what publication they are in, it is simply paid advertising. Anyone with the money can get into these same magazines.
If you bought any RGM watch take it to be appraised and learn for yourself. Then contact us and we'll help do something about it. These models in particular are definitely using China components.
Do a search on Google for RGM replicas to see many fake RGMes produced by RGM and sold all over the world. You can find Chinese sources for genuine RGM products, and now RGM has just invested millions of dollars to build new factories/service centers in mainland China. They are stealing your hard earned money, so please be wary and help us stop this scam.
Black Hawk, Colorado
This report was posted on Ripoff Report on 10/21/2003 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/RGM-Roland-G-Murphy-RGM-Watches-Montres-RGM/Lancaster-Pennsylvania-12452/RGM-Roland-G-Murphy-RGM-Watches-Montres-RGM-SCAM-ARTISTS-Watches-Rolex-Omega-ri-69753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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