- Report: #293639
Complaint Review: RGM Watch Company
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| RGM Watch Company 801 W. Main St. Mount Joy, PA 17552
Mount Joy, Pennsylvania U.S.A. |
|
RGM Watch Company Scam artists concerning items that can not be repaired. Mount Joy Pennsylvania
*Consumer Comment: rgm mt. joy pennsylvania usa
*REBUTTAL Owner of company: Facts about repair and shipping charges.
*REBUTTAL Owner of company: Facts about repair and shipping charges.
*REBUTTAL Owner of company: Facts about repair and shipping charges.
*REBUTTAL Owner of company: Facts about repair and shipping charges.
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
RGM Watch Company presents an honest company image on the web and on the phone. I sent them 3 watches for a repair estimte. The watches were packaged and shipped insured via first class US mail. Two estimates were made by RGM for repair at $425.00 plus $25.00 shipping fee for each watch. The third watch (a pocket watch) could not be repaired because of their lack of parts and RGM requested $25.00 to return it to me. I requested that all of the watches be returned via the same way that I had sent them to RGM. RGM insisted on $75.00 via FEDEX. They then said that they would send all three for $25.00 via FEDEX after I complained. The watches could have been returned in the same container that I used via the U.S. mail for less than $6.00 insured.
RGM would not relent. RGM probably uses FEDEX ranther than the U.S.P.S. because they are afraid of mail fraud.
Do not use this company for watch repair -- you will not be happy!
Dennis
Columbus, Ohio
U.S.A.
RGM would not relent. RGM probably uses FEDEX ranther than the U.S.P.S. because they are afraid of mail fraud.
Do not use this company for watch repair -- you will not be happy!
Dennis
Columbus, Ohio
U.S.A.
This report was posted on Ripoff Report on 12/21/2007 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/RGM-Watch-Company/Mount-Joy-Pennsylvania-17552/RGM-Watch-Company-Scam-artists-concerning-items-that-can-not-be-repaired-Mount-Joy-Pennsy-293639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on RGM Watch Company
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
rgm mt. joy pennsylvania usa
AUTHOR: KENNETH - (United States of America)
SUBMITTED: Tuesday, June 29, 2010
well,in fairness,its 2 years latter but as i have done business with this company i thought id add my two cents. ive never had anything repaired but have bought a watch from them and in my dealings they have always been honest and given me correct information. ive also talked with different persons at the company and found them easy to deal with. id buy from them again in a heartbeat without fear.
Respond to this report!
What's this? #2 REBUTTAL Owner of company
Facts about repair and shipping charges.
AUTHOR: R.murphy - (U.S.A.)
SUBMITTED: Monday, February 11, 2008
We do our shipping with FedEx and we have an outside insurance that covers jewelry items.
We do not charge for repair estimates. It takes time to examine and create an estimate, also we provide a written estimate and track the job in our database.
Any watch we return we require that it is insured and trackable, this is our policy. It is for the customers protection and our own if the item is lost in shipping.
We do not profit from a job being returned without repair. It seems Dennis from Ohio does not realize what is involved in this process.
Regards,
RGM
We do not charge for repair estimates. It takes time to examine and create an estimate, also we provide a written estimate and track the job in our database.
Any watch we return we require that it is insured and trackable, this is our policy. It is for the customers protection and our own if the item is lost in shipping.
We do not profit from a job being returned without repair. It seems Dennis from Ohio does not realize what is involved in this process.
Regards,
RGM
Respond to this report!
What's this? #3 REBUTTAL Owner of company
Facts about repair and shipping charges.
AUTHOR: R.murphy - (U.S.A.)
SUBMITTED: Monday, February 11, 2008
We do our shipping with FedEx and we have an outside insurance that covers jewelry items.
We do not charge for repair estimates. It takes time to examine and create an estimate, also we provide a written estimate and track the job in our database.
Any watch we return we require that it is insured and trackable, this is our policy. It is for the customers protection and our own if the item is lost in shipping.
We do not profit from a job being returned without repair. It seems Dennis from Ohio does not realize what is involved in this process.
Regards,
RGM
We do not charge for repair estimates. It takes time to examine and create an estimate, also we provide a written estimate and track the job in our database.
Any watch we return we require that it is insured and trackable, this is our policy. It is for the customers protection and our own if the item is lost in shipping.
We do not profit from a job being returned without repair. It seems Dennis from Ohio does not realize what is involved in this process.
Regards,
RGM
Respond to this report!
What's this? #4 REBUTTAL Owner of company
Facts about repair and shipping charges.
AUTHOR: R.murphy - (U.S.A.)
SUBMITTED: Monday, February 11, 2008
We do our shipping with FedEx and we have an outside insurance that covers jewelry items.
We do not charge for repair estimates. It takes time to examine and create an estimate, also we provide a written estimate and track the job in our database.
Any watch we return we require that it is insured and trackable, this is our policy. It is for the customers protection and our own if the item is lost in shipping.
We do not profit from a job being returned without repair. It seems Dennis from Ohio does not realize what is involved in this process.
Regards,
RGM
We do not charge for repair estimates. It takes time to examine and create an estimate, also we provide a written estimate and track the job in our database.
Any watch we return we require that it is insured and trackable, this is our policy. It is for the customers protection and our own if the item is lost in shipping.
We do not profit from a job being returned without repair. It seems Dennis from Ohio does not realize what is involved in this process.
Regards,
RGM
Respond to this report!
What's this? #5 REBUTTAL Owner of company
Facts about repair and shipping charges.
AUTHOR: R.murphy - (U.S.A.)
SUBMITTED: Monday, February 11, 2008
We do our shipping with FedEx and we have an outside insurance that covers jewelry items.
We do not charge for repair estimates. It takes time to examine and create an estimate, also we provide a written estimate and track the job in our database.
Any watch we return we require that it is insured and trackable, this is our policy. It is for the customers protection and our own if the item is lost in shipping.
We do not profit from a job being returned without repair. It seems Dennis from Ohio does not realize what is involved in this process.
Regards,
RGM
We do not charge for repair estimates. It takes time to examine and create an estimate, also we provide a written estimate and track the job in our database.
Any watch we return we require that it is insured and trackable, this is our policy. It is for the customers protection and our own if the item is lost in shipping.
We do not profit from a job being returned without repair. It seems Dennis from Ohio does not realize what is involved in this process.
Regards,
RGM
Respond to this report!
What's this? 
