- Report: #994545
Report - Rebuttal - Arbitrate
Complaint Review: RGS Financial
RGS Financial1700 Jay Ell Drive Richardson, Texas United States of America
RGS Financial Hidden fees when using RGS's website to pay off a debt Richardson, Texas
*UPDATE Employee: Response from RGS Financial
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I tried to do the right thing and quickly resolve the matter by going to RGS's website to pay off the bill. Everything went smoothly until I received the confirmation page that said that they charged me an $8 "Payment Fee" surcharge.
There was NO indication anywhere in the checkout process that there would be a surcharge. And if I had known that there was one I could've just mailed the payment in. This is a complete and total scam!
This report was posted on Ripoff Report on 01/10/2013 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/RGS-Financial/Richardson-Texas-75081/RGS-Financial-Hidden-fees-when-using-RGSs-website-to-pay-off-a-debt-Richardson-Texas-994545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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