- Report: #787185
Report - Rebuttal - Arbitrate
Complaint Review: RICHMOND AMERICAN HOMES
RICHMOND AMERICAN HOMES3200 E CAMELBACK RD #300 PHOENIX, Arizona United States of America
RICHMOND AMERICAN HOMES MIKE RYAN DO NOT PURCHASE A RICHMOND HOME!!!! PHOENIX, Arizona
I contacted Richmond American Homes customer service and was told I needed to speak with Mike Ryan who is the head of customer service. I left several messages for him to no avail. I finally got in contact with the president of Richmond American Homes and he had Mike Ryan call me that same day. [continued below]....
I then called the president of Richmond American to see what his stance was on the issue. He informed me that had I given them a chance to do the repair they would of taken care of it. I then told him that I did give them plenty of time to come out to my home and review the damage and faulty installation. It took 5 days to finally get a call back. Then there was 3 days after talking to Mike Ryan before the work was done. How long does Richmond American Homes think I should have sewege leaking in my home.The president of Richmond American Homes had no comment about that and stated that they would do nothing about their faulty workmanship.
Anyone who is considering buying from Richmond American Homes should think of buying from a different builder as I would never buy a home from them again. Not to mention all the problems I had when I first moved I would list them all, but it would become a novel.The repair cost was $7,000 to fix all the issue Richmond refused to fix. If your looking to purchase a home, PLEASE DO NOT USE RICHMOND.
This report was posted on Ripoff Report on 10/10/2011 05:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/RICHMOND-AMERICAN-HOMES/PHOENIX-Arizona-/RICHMOND-AMERICAN-HOMES-MIKE-RYAN-DO-NOT-PURCHASE-A-RICHMOND-HOME-PHOENIX-Arizona-787185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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