- Report: #1021129
Report - Rebuttal - Arbitrate
Complaint Review: RNK Inc.
RNK Inc.333 Elm Street, Suite 310 Dedham, Massachusetts United States of America
RNK Inc. RNK Telecommunications Service went dead without warning; they have my money; turns out they filed for Chapter 11 bankruptcy a year ago. Dedham, Massachusetts
*Author of original report: Followup ,not a rebuttal
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When I called for customer service, no one ever answered after the initial recording; instead, after about 10 minutes of silence, I was presented with a satisfaction questionnaire! RNK's website doesn't show an email address for customer service, only for media inquiries (email@example.com).
Well, guess what? Google search reveals that RNK filed Chapter 11 bankruptcy in February 2012! Ever since then it's been battling Verizon's threat to terminate local service access. Looks like Verizon won and we lose!
This report was posted on Ripoff Report on 02/27/2013 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/RNK-Inc/Dedham-Massachusetts-02026/RNK-Inc-RNK-Telecommunications-Service-went-dead-without-warning-they-have-my-money-tur-1021129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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