- Report: #355013
Report - Rebuttal - Arbitrate
Complaint Review: ROCKET COMM-SVCS EFAX & VMAIL
ROCKET COMM-SVCS EFAX & VMAIL10500 Heritage Blvd #200 San Antonio, Texas U.S.A.
ROCKET COMM-SVCS EFAX & VMAIL Cramming unauthorized charges for services San Antonio Texas
*Author of original report: Follow Up of Rocket Comm-Svcs
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I had to call EBSI @ 888-458-3724 to dispute the charge, when I provided them w/ my phone number they immediately transferred me to a co. called Rocket Communication. I listened to all the options in their IVR and held until I was transferred to a CSR.
Spoke w/ a rep named Trevor, explained my situation and told him that I am not the person he said had called to sign up for their service and that I had never authorized any services from Rocket. He apologized and said that he would immediately cancel the charge....we'll see.
Charlotte, North Carolina
This report was posted on Ripoff Report on 07/24/2008 05:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/ROCKET-COMM-SVCS-EFAX-VMAIL/San-Antonio-Texas-78216/ROCKET-COMM-SVCS-EFAX-VMAIL-Cramming-unauthorized-charges-for-services-San-Antonio-Texas-355013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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