ED Magedson – Founder
ROYAL HOLIDAYNassau , Select State/Province Bahamas
ROYAL HOLIDAY VACATION CLUBS.....LIES, EXPENSIVE AND HIDDEN FEES.......SCAM NASSAU BAHAMAS
We joined the vacation club in the Bahamas in February 2013....just found out today that it no longer exists in that country....so how is it that I am getting charged from the Bahamas monthly??? One of the bonuses that they gave us for joining was 15,000 to use for the grand opening of Baha Mar....2 problems with this: I found out later that I had to pay $500 to activate this certificate, so this certificate has become more of a financial problem than a thank you for joining our club type of gift. and now I find out that Royal Holiday has no partneship with Baha Mar.
I booked a vacation to DR, but because of job issues I needed to change the date, which I wasn't able to do; I was told that I either I had to use those dates already scheduled or cancel the whole reservation. I felt being forced by them into taking those dates. Then I told them that I had to arrive a day late and their response was that I had to pay a fee for coming in a day late to the hotel....I have never heard of this in my life.
At the end my job is way more important and I canceled the who reservation, 91 days ahead of time. I thought that I was going to receive my money back, but they had added this mandatory insurance that cost a certain amount per person and that was non refundable. The representative said that she had told me over the phone about it, but I don't remember. Most of my money was refunded.
This year I made a reservation and the funny was that this mandatory insurance was only mandatory for those 65 years of age and older.....so it left me thinking about how they rip me off on that too.
If there is a way out of this scaming company, please contact me or let me know how I can contact any one. In the mean time I am going to report them to BBB, Florida's Attorney General, Mexico's PROFECO, every and any cosumer fighting company that I can.
This report was posted on Ripoff Report on 01/28/2014 08:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/ROYAL-HOLIDAY/Nassau-Select-StateProvince/ROYAL-HOLIDAY-VACATION-CLUBSLIES-EXPENSIVE-AND-HIDDEN-FEESSCAM-NASSAU-BAHAMA-1118957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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