Barbara from RP Inc called one of our shops during a busy time, posing as our credit card paper supplier. Being as it was busy, the manager responded to Barbara's questions regarding needing credit card receipt paper and then got off the phone. Two weeks later, I started to get plagued with phone calls from a number that showed up on my phone as "Quebec, Canada". After much curiosity, I finally answered the phone. A woman named Barbara said she was from RP Inc. and asked if we had a fax that she could fax and invoice to for the paper they sent. I asked how much for the six rolls of receipt paper and she wanted over $200!!! We get the stuff for FREE from our machine company.
I told her that there was NO WAY we were going to pay that much for the paper but I wanted to ask my manager and the owners about their thoughts and would confirm what we would do then. Barbara literally called EVERY DAY! Sometimes 3x a day! To me, it was borderline harassment for something that we didn't even want! I refused to give her our fax number and told her that she would need to physically mail an invoice before we would even consider paying it. The invoice came and basically looked like it was printed on a home computer.
After receiving the invoice, and answering one of Barbara's MANY calls, I told her that we will not be paying for the paper and felt mislead and deceived with what they were trying to do. Her next response was comical...After wanting over $200 for the paper, she agreed to settle for $14 for shipping costs and we could KEEP the paper!
I told her that would not work. We do not want their product nor do we want them thinking that we EVER want contact with them again. I told her that I would gladly send the paper back if she would give me an address. She was NOT happy about my solution and continued to argue with me that it would cost me just as much to ship it back as to keep it and pay them for shipping. I basically said "cool, don't care. I'm willing to pay for the shipping to the post office to give you your paper back. we're not sending you any money." She reluctantly gave me her mailing address, which seems to be a PO Box, classic.
BEWARE...this "company" is making money off "shipping" back a product that YOU NEVER WANTED in the first place. Shady!