- Report: #356989
Report - Rebuttal - Arbitrate
Complaint Review: RPM Collections - Sprint - Nextel
RPM Collections - Sprint - Nextel1930 220th Street Suite 101 Bothel, Washington U.S.A.
RPM ColleRPM Collections - Sprint - Nextel Harrassing calls about termination fees Bothel Washington
*Consumer Comment: Response to "None".
*Consumer Suggestion: re
*Consumer Comment: RE:
*Consumer Comment: Sprint is nort the problem here! The problem is with RPM Collections, a third party collector.
*Consumer Suggestion: PERSIST!
I received one notification from RPM in the mail stating what was owed and that I had 30 days to respond. I sent a check for $84 that I owed Sprint in past due charges for my account. I also sent a letter stating why I was not paying the rest of the bill, which now included not only the $200 cancellation fee but other "late" charges because I had not paid this fee. That is the only written communication I have had with RPM since.
I recieve at least 2-3 phone calls a day from RPM at all times of the day, including dinner time and on Sunday mornings. I now recieve them from 5 different phone numbers from all over the country. I do not always answer the phone. I have spoken with someone probably 4 or 5 times from RPM. I have repeatedly asked for them to send me something in writing stating why they did not accept my appeal to the charges. I keep getting told that they will make notes of that on the account. Obviously that has never been done. Every person I have spoken with is rude and I have hung up on every one of them.
This company is completely ruthless and only has one agenda - get your money anyway they can.
This report was posted on Ripoff Report on 07/29/2008 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/RPM-Collections-Sprint-Nextel/Bothel-Washington-98021/RPM-ColleRPM-Collections-Sprint-Nextel-Harrassing-calls-about-termination-fees-Bothel-356989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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