• Report: #477921

Complaint Review: RPM Collections

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  • Submitted: Sun, August 09, 2009
  • Updated: Sat, February 05, 2011

  • Reported By:nashua New Hampshire
RPM Collections
P.O. Box 1548 Lynnwood, Washington U.S.A.

RPM Collections This agency calls my house all day/night, weekdays as well as weekends over a so called $15 sprint bill. Lynnwood Washington

*Consumer Suggestion: Kellie, STAY OFF THE PHONE!!

*Consumer Comment: RPM LLC

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This co calls several times a day about some sprint bill that i did not authorize on my phone bill. At one point I paid the minimal fee of about $2.50 per month about 2 yrs ago, then realized I am not paying for something I never asked for. I called my phone company to have it removed and was told to contact sprint. I called sprint and was told to call my phone company. No one wanted to take it off my bill.

Now two years later, we are getting calls. I have told them repeatedly what happened and we are yelled at. The bill I am beng harrassed over is for a mere $15. I have told this company I am not paying the bill, not for lack of funds but for the prinicple of the matter. I have told them to refer it directly to the credit bureau and yet I still receive several calls daily, 7 days a week. I am ready to contact the BBB or the Attorney Generals office for some relief. This is a scam to collect money that is not due!

Kellie a
nashua, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 08/09/2009 05:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/RPM-Collections/Lynnwood-Washington-98036/RPM-Collections-This-agency-calls-my-house-all-daynight-weekdays-as-well-as-weekends-ove-477921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Kellie, STAY OFF THE PHONE!!

AUTHOR: Steve - (U.S.A.)

Kellie,

You are going about this thing all wrong.Stay off the phone!! NEVER speak to any collector on the phone! And, don't be so quick to let someone damage your credit, especially over $15! That is just plain stupid.

FYI...Sprint just sent out a notice about 2 months ago on this third party billing and announced they settled a class action lawsuit and will be paying claimants who were ripped off by this practice.

Forget the BBB. They cannot do anything for you. The BBB has no power to do anything to anyone as they are just a business themselves, not a government agency. You need to communicate in writing, and send only via certified mail, return reciept requested. Be sure to put the certified# in the body of the letter itself, and keep a copy for your records. This is very important as it proves what you sent.

Now, with your dispute to the collection agency made, and sent by the means above, you wait for them to violate your FDCPA and FCRA rights, then you sue them for up to $1000 in statutory damages, plus costs and actual losses!

Do not sign any letter you send to a collection agency, just print. In the dispute letter to the collection agency, dispute the amount claimed as not yours. DEMAND to see proof that you authorized it. Also DEMAND that they do not contact you by phone anymore, and that all communications must be in writing.

Hold these jerks accountable. Also file a complaint for the daily harassment at ftc.gov, as it is a violation of federal law to call several times per day, and most state laws are stricter than the federal laws.

Keep in mind that there is no actual enforcement for the individual consumer, and you have to get your own justice.

Have fun with these idiots! Then make them pay YOU!

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#2 Consumer Comment

RPM LLC

AUTHOR: George - (United States of America)

rpm:

Howard George - CEO, founder
Mike Frazee - high ranking IT guy, used to work for sprint
Sandeep Yenireddy - some high ranking geek
Andy Erpelding - sn. director, used to work for sprint
Mike Sohns - gen. manager Bothell, WA
Bob Polus - dir. of ops. in WA, telecom and utility guy
Keith Brammer - dir. of ops., denver? <- your cell bill nightmare :)
Chris Chin, Vice President of Finance
Aimee Walker-Quantz, corporate Services
Keith Hendricks, Director of Business Development, Tampa, FL
Melinda Siler, VP of Business Development, Seattle area
Katherine Gibons - V.P. of HR
Jerry Higgins
Talitha Bagtas
Kim Reed << actual collector i believe
Alma Kahrimanovic << actual collector i believe
Jennifer Hansen - Director of Finance (Portland Branch)
Bonnie Baker
Jessica Snyder
Phil Thomas - Portland branch
Jack Tarasewicz - manager of HR
Ben Carpenter << "client services"
Gabriel Bigger << "client services"
Chris Malsbury << "client services"
BreAnna Stockdale << "client services"
Chris Vittoz - VP of operations
Juan Parraj-Chico - portland office
Brittany Smith - Lynnwood office
Jasmine Wallace - collector, lynnwood, WA
Vinita Malla - collector, lynnwood, WA
Jason Edwards - collector, lynnwood, WA
Carlos Santiago - collector, lynnwood, WA
Rita Moraga - collector, lynnwood, WA
Tyrone Lawrence - collector, lynnwood, WA
Tania Romero - collector, lynnwood, WA
Richard Amado - collector, lynnwood, WA
Cynthia Brooks - collector, lynnwood, WA
Bryson Wilson - collector, lynnwood, WA
Tim Greenwood - collector, lynnwood, WA
Lori Brown - collector, lynnwood, WA
Brandon Steward - collector, lynnwood, WA
Steve Sabathie - collector, lynnwood, WA
Antonio Bell - collector, portland

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