• Report: #900162

Complaint Review: RR Autograph Auctions

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, June 20, 2012
  • Updated: Mon, October 29, 2012

  • Reported By: BeurPl — UP Pennsylvania United States of America
RR Autograph Auctions
5 Route 101A, Suite 5 Amherst, New Hampshire United States of America

RR Autograph Auctions R&R Enterprises, Tricia Eaton, Bobby Livingston, Bob Eaton Big Forgery Operation-Takes Years to discover that I have Been a Victim of FRAUD Amherst, New Hampshire

*Consumer Suggestion: BOB EATON is Associated with PSA DNA

*Consumer Suggestion: PSA DNA is a consumer nightmare

*Consumer Suggestion: John Eaton is/was a FORGER

*Consumer Suggestion: RETRACTION !

*Consumer Comment: RR

*Consumer Suggestion: RETRACTION

*Consumer Comment: Interesting

What's this?
What's this?
What's this?
0Author 7Consumer 0Employee/Owner

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management
at its best!

My saga began in the early 1980's . I began collecting autographs. I bought a majority of my autographs from Bob Eaton at R&R Enterprises. They would put out a monthly catalog. I would always call and they would put aside my wants and then I mailed them a check. This was long before the internet and well before Bob Eaton changed his business from a dealership into an auction house. Back then, I was buying from RR's Vast inventory. I spent thousands of dollars over the courses of a few years. There was no PSA DNA or any other third party authenticating firms in the eighties. I trusted R&R Enterprises(Now RR AUCTIONS).

Recently, I began sending pieces to PSA DNA for certification as I thought this would give my collection greater value. Out of  thirty items that I sent to PSA DNA , over the time span of a year(This service is very  expensive),  seventeen items were determined to be NOT AUTHENTIC and I was shocked ! I spent a lot of money and to find out that more than half of my submitted items did not pass PSA DNA was very traumatic for me. I felt like I wasted money,which I did.

I contacted RR about this , after the first item was returned from PSA DNA with bad news, and I sent  the signed photograph of Robert Redford back . I was refunded within three days. No questions asked.

After sending four more back to RR , we reached a point in which Tricia Eaton accused me of pulling a HOAX. I explained that I kept all my receipts and the autographs that Bob Eaton sold me had a lifetime guarantee for authenticity. I got no place very fast. An attorney representing RR Auctions returned all the Autographs to me by registered mail. The letter outlined his position that his Clients had no record of me, or the sale of the autographs that I attempted to return.

I called RR again. I told the unidentified person that I would never again trust any autograph dealer and I was through with autographs FOREVER.  The man told me that he was sorry to hear that I felt that way about autographs. He told me there was nothing that he could do for me,and told me to have a good day and enjoy the weekend.

I have sent copies of everything to the United States Attorney General. I am deeply disappointed with AUTOGRAPHS and with RR AUCTIONS or R&R Enterprises or what ever title they currently use. I was a victim of fraud in every sense of the word. 

This report was posted on Ripoff Report on 06/20/2012 06:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/RR-Autograph-Auctions/Amherst-New-Hampshire-03031/RR-Autograph-Auctions-RR-Enterprises-Tricia-Eaton-Bobby-Livingston-Bob-Eaton-Big-Forg-900162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on RR Autograph Auctions

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

BOB EATON is Associated with PSA DNA

AUTHOR: SUMARTY - (United States of America)

The sports memorabilia biz is most definitely not for the faint of heart. Collectors have long complained about deceptive advertising by auction houses; even more infuriating are the authenticators who claim to be independent but actually consigned the very items they claim they objectively appraised.Those complaints, usually posted anonymously on Internet sites, are about to get a very public hearing in open court. A lawsuit filed in Boone County (Ind.) Superior Court by sports memorabilia dealer Bill Daniels accuses industry giants Mastro Auctions and PSA/DNA Authentication Services of fraud and questions the business practices and integrity of sports memorabilia's most important companies."I'm trying to fight this battle for every collector who has said, 'I got screwed but I have to take it,'" Daniels tells The Score.The suit, scheduled for trial in June, says Daniels spent almost $20,000 to buy more than 2,000 autographed 8x10 photographs - including pictures of Mickey Mantle, Alex Rodriguez, Michael Jordan, Wayne Gretzky and Muhammad Ali - during Mastro's December 2004 auction.The signatures, according to Mastro's catalogue, were authenticated by PSA/DNA. "The mother lode of autographed 8x10 color photos," the catalogue said. "The photos average NM/MT (near mint to mint) condition with '9-10' (on a scale of 1-10) signatures."But Daniels says he got "sick to my stomach" when he received the photos. Sixty-five percent were damaged, with bent corners, creases and smeared signatures. Another 48 were in poor condition because the signatures were illegible. He also suspects some of the autographs may have been signed by players' secretaries - or may be forgeries.Daniels contacted Mastro to get a refund, but when the company refused to exchange the lot or compensate him, he filed suit.Mastro president Doug Allen says that's not accurate. "We offered Mr. Daniels the opportunity to return any photos he claims are undersized or have smeared autographs for a full refund on that portion of his purchase," he said in an E-mail. "Mr. Daniels refused the offer."I do not believe Mr. Daniels has ever identified an autograph he purchased that is not authentic," he adds.Officials at Collectors Universe, PSA/DNA's parent company, did not return requests for comment.Daniels and his attorney S. Andrew Burns later learned that PSA/DNA authenticator Zach Rullo, whose signature was on the letter of authenticity that accompanied the photos, was one of the consigners."That's a conflict of interest, absolutely," Burns says. "The biggest problem is that although they tell you how PSA is the leader in authentication and that they authenticated the lot, they never tell you that Zach owned it."The quality of that authentication is also an issue; Burns says records indicate a three-man team that included Rullo spent 16 hours over two days poring through the 56,000 items offered in the 2004 auction. That's just a few seconds per item, the attorney says."That's not enough time to move the photos from one stack to another, never mind compare the signatures to exemplars or review the quality of the photos," he says.Daniels, who says he spent $100,000 on Mastro auctions the year before he purchased the photo collection, says sports memorabilia's biggest auction house has lost a valuable customer. "They hold themselves out as the industry leader, but I'd like some checks and balances" Burns says about PSA/DNA. "If an auction house says something comes with a PSA/DNA letter of authenticity, I don't want to hear that PSA/DNA merely rubber stamped it."
Respond to this report!
What's this?

#2 Consumer Suggestion

PSA DNA is a consumer nightmare

AUTHOR: Dennis - (United States of America)

First off,  R&R Auctions , AKA Robert Eaton has a VESTED interest in PSA DNA.

If PSA DNA has known the SOURCE of these alleged forged  celebrity signatures , it is certain that they would have passed and been given COA's .

Recently MASTRONET AUCTIONS was BUSTED and they are now being investigated by the FBI. PSA DNA had a close connection to MASTRONET. PSA DNA was involved in the authentication and grading of a faked, or altered Honus Wagner Card.

The NEW YORK DAILY NEWS REPORTED IN PART "     When a federal grand jury in Chicago indicted sports memorabilia executives Bill Mastro and Doug Allen on fraud charges last month, the first question many collectors and dealers asked was What does this mean for PSA?
 
PSA is Professional Sports Authenticators, the Southern California grading service that declared the worlds most famous and expensive baseball card a Honus Wagner T206 once owned by NHL star Wayne Gretzky -- an eight on a scale of 1-10 in 1991. 
 
The indictment claims that Mastro trimmed the card, which would make it significantly less valuable. Mastros lawyer has said that he expects the case against his client will be resolved without a trial, suggesting that Mastro is not only cooperating with the authorities, but will eventually acknowledge that he did indeed alter the card.
 
As we wrote in The Card, our book about the T206 Wagner and corruption in the hobby, a member of the PSA team that graded the card acknowledged that he knew the card was trimmed. Visitors to the National Sports Collectors Convention in Baltimore last week say an FBI agent spent a lot of time at the companys booth at the Baltimore Convention Center questioning PSA president Joe Orlando.
 
PSA has not publicly commented on the allegations in the indictment or in our book and newspaper articles. Orlando and David Hall, the president of Collectors Universe, PSAs parent company, have not responded to requests for interviews.
 
But a mole who attended PSAs invitation-only lunch at the National says the indictment and the allegations about the card were the main topic of discussion. Also, our spy tells us, the chicken Marsala was quite good.
 
Our mole says about 150 collectors and dealers attended the lunch, held Friday at the convention center. Hall, he says, got up and said he had to address the 800-pound gorilla in the room the indictment.   "


PSA DNA  could someday be defunct , do to carelessness and indiscretions in its business practices.

NOW THEN< DO YOU REALLY TRUST PSA DNA ?   well, Do you ? 
Respond to this report!
What's this?

#3 Consumer Suggestion

John Eaton is/was a FORGER

AUTHOR: Jaeckel - (United States of America)

John Eaton forged a considerable amount of modern material. He forged contemporary entertainers signatures using contemporary pens which were relatively to create. His forgeries were sold off in the mid 1980's. The money from these forged items were used to buy legit material elsewhere. His brother was able to get his business off the ground with John's assistance. Some of the john Eaton Forgeries are used as exemplars by third party authentication experts.
Respond to this report!
What's this?

#4 Consumer Suggestion

RETRACTION !

AUTHOR: BriBrendanj - (USA)

THE ABOVE REPORT WAS POSTED USING A FAKE EMAIL ADDRESS OR AN EMAIL ADDRESS THAT IS SUPPOSED TO BE MADE UP BUT BELONGS TO A DISINTERESTED PARTY INSTEAD:

THE ABOVE REPORT IS FALSE 

PLEASE SEE THE BBB REPORT FOR ACCURACY

BBB ACCREDITED BUSINESS SINCE 05/27/2011RR Auction(603) 732-4280View Additional Phone Numbers5 Route 101A, Suite 5, Amherst, NH 03031bobby@rrauction.comView Additional Email Addresseswww.rrauction.comOn a scale of A+ to F...A+ Reason for Rating..No Consumer complaints ..BBB Ratings System OverviewSharePrint BBB Business Reviews may not be reproduced for sales or promotional 

THE BBB  IS 100% ACCURATE : REAL ISSUES WOULD BE ADDRESSED TO THE BBB  AND NOT THIS FORUM

THE ABOVE REPORT HAS BEEN REPORTED AS FALSE AND REMOVAL HAS BEEN REQUESTED 
Respond to this report!
What's this?

#5 Consumer Comment

RR

AUTHOR: Mike - (United States of America)

Stay tuned folks. I can guarantee you real evidence, real documents and real proceedings in the near future. 
Respond to this report!
What's this?

#6 Consumer Suggestion

RETRACTION

AUTHOR: BriBrendanj - (United States of America)

THE ABOVE REPORT WAS POSTED USING A FAKE EMAIL ADDRESS OR AN ACCOUNT OF SOMEONE NOT INVOLVED

THE ABOVE REPORT IS FALSE 

PLEASE SEE THE BBB REPORT FOR ACCURACY

BBB ACCREDITED BUSINESS SINCE 05/27/2011RR Auction(603) 732-4280View Additional Phone Numbers5 Route 101A, Suite 5, Amherst, NH 03031bobby@rrauction.comView Additional Email Addresseswww.rrauction.comOn a scale of A+ to F...A+ Reason for Rating..No Consumer complaints ..BBB Ratings System OverviewSharePrint BBB Business Reviews may not be reproduced for sales or promotional p

THE ABOVE REPORT HAS BEEN REPORTED AS FALSE AND REMOVAL HAS BEEN REQUESTED 
Respond to this report!
What's this?

#7 Consumer Comment

Interesting

AUTHOR: Mike - (United States of America)

I am interested in learning more about your issues with RR Auctions. Please email me at fablads@aol.com.

Thank you.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.