• Report: #864922

Complaint Review: RT EXPRESS

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  • Submitted: Fri, April 06, 2012
  • Updated: Fri, April 06, 2012

  • Reported By: anna — fulton Mississippi United States of America
RT EXPRESS
7100 NW 12th STREET Suite 200 miami, Florida United States of America

RT EXPRESS ARROW Transportation HOLDING A LOAD HOSTAGE and demanding 3700.00 on a 900.00 load! miami, Florida

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    RT Express picked up a load for us on 3/29  on wanted to deliver on 3/30.  They signed a rate sheet to load on this day as a work in and deliver on 3/30 only between the hours of 12am and 7 am...   After the driver was dispatched, we never heard from him again.
 On 3/30 we finally got in touch with the dispatcher..  He said the driver could be there between 11 and 12 am.  we told them we need a good time so that we could ask them to stay over.  We ask that he have the driver call..NO DRIVER.
 At 1143, dispatcher called in and said the driver will be there in 10 mins.  At 1209, i got email from the shipper that the driver has not showed up and they are leaving.  called driver and dispatch, no answer. 
 At 117, got a call from the dispatcher saying they will not unload his driver.    I tried to call and see if i could help, but there was no one there to unload. 
 Now they have the load, a week later..  they have been demanding 3750.00 before delivery.  this was a load that was around 550 miles and was paying 900.00
They have off loaded this load and will not deliver.   We do have a signed Rate sheet with all the info..

This report was posted on Ripoff Report on 04/06/2012 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/RT-EXPRESS/miami-Florida-33126/RT-EXPRESS-ARROW-Transportation-HOLDING-A-LOAD-HOSTAGE-and-demanding-370000-on-a-90000-864922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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