• Report: #611159

Complaint Review: RV Central aka RV Center - American RV - California RV Center - Caravans For Hire - Jeff Collison

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, June 07, 2010
  • Updated: Mon, June 07, 2010

  • Reported By: UK Roadtrippers — Edinburgh United Kingdom
RV Central aka RV Center - American RV - California RV Center - Caravans For Hire - Jeff Collison
238 East Mission Blvd. Montclair, California United States of America

RV Central aka RV Center - American RV - California RV Center - Caravans For Hire - Jeff Collison Deposit Stolen. Retrieved by my bank. Montclair, California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Having left it a little late to rent an RV starting on Labour Day, we struggled a bit to find any available vehicles. A friendly lady called Pat responded to our email - even going as far as to enter into some brief banter about free healthcare in the UK. The rate quoted was great so we booked the rental.

On arrival, the RV was a bit on the threadbare side and had a few faults. For the price being paid, however, we were happy - we were paying a couple of hundred dollars less than the big names in the area.

Having paid a deposit, our rental fee and a collison/accidental damage waiver, we got on our way.

The trip was great, other than being slightly concerned at the complete lack of Roadside Assistance package. On returning the RV (one way rental to Vegas), we were asked to leave it in a car park. Photos were taken and a note left thanking Jeff and Pat for the rental. This was 9 months ago. Despite in the region of 10 emails and 4 phonecalls, we still await a response.

The deposit which should have been returned never was (as far as the contract explained, with the waiver we paid for, the only circumstance that the deposit would be forefeit would be if we stole the vehicle). We have however, used the VISA Debit "chargeback" scheme through our UK bank to retrieve the money. Having provided a copy of our contract and copies of the emails that we sent (and went unreplied to), the bank removed the deposit from the company's bank account and gave it to us - advising us that Jeff had 120 days to respond/appeal.

Guess what? Havent heard a thing. We really enjoyed giving this nasty piece of work the proverbial middle finger. DO NOT RENT FROM THIS COMPANY. THEY ARE THIEVES - PURE AND SIMPLE.

This report was posted on Ripoff Report on 06/07/2010 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/RV-Central-aka-RV-Center-American-RV-California-RV-Center-Caravans-For-Hire-Jeff-Collison/Montclair-California-91763/RV-Central-aka-RV-Center-American-RV-California-RV-Center-Caravans-For-Hire-Jeff-611159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on RV Central aka RV Center - American RV - California RV Center - Caravans For Hire - Jeff Collison

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory