- Report: #1121058
Report - Rebuttal - Arbitrate
Complaint Review: RV Ice Box
RV Ice Box912 East arker St Plumberville,AK 72127 , Select State/Province USA
RV Ice Box, Jerry Collins, James Collis, Worker Jim , hot line Jerry. They sent me a rebuilt rv cooling unit and would not repair it under warrenty, they shipped the defective unit back and refuse to w unti. Dispite over 50 phone and many emails, they will not call back Steve lied to me thta my unit would be shipped 01/15/2014 and as of 02/5/2014 no unit. Plumberville, Arkansas 72127
*Author of original report: RV Ice Box refuses to ship unit
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I ordered a rebuilt cooling unit from this company, it failed after 9 months. I called (09/9/2013) and James Collins Owner. Said they would ship it back and rebuild it under warrenty. After many, many calls. It was shipped back via UPS 10/15/2013. I have called oveer 50 times, emailed to their sales site. Asking to get some one to give me a ship date finally three months later Steve Collins co-owner said on 01/5/2014, it would ship 01/15/2014. I have no colling unit in my RV. It was never shipped ...... These people are bad news they rip man people off as you can see by other rip off reports. Do not do business with these people.
This report was posted on Ripoff Report on 02/05/2014 08:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/RV-Ice-Box/Select-StateProvince/RV-Ice-Box-Jerry-Collins-James-Collis-Worker-Jim-hot-line-Jerry-They-sent-me-a-rebu-1121058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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