- Report: #1055872
Report - Rebuttal - Arbitrate
Complaint Review: RVTL Face Cream
RVTL Face CreamAuburndale, Florida USA
RVTL Face Cream My debit account was charged $99 for RVTL cream and $86 for Equinox Cream which I did not order. Will not refund my money. Utah
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I ordered a free trail of rvtl skin care cream and additional equinox cream because the advertisment said it worked better together. Before 30 days I noticed a charge of $99.00 and $86.00 was taken out of my debit account. I called to ask why and that I did not order nor wanted the product. I spoke to several people who had broken English. I was told that my future orders were canceled and I would not be charged anymore. I questioned their 30 day money back gurantee and was told that was on the trail offer only. I can not return the product or get a refund even if I did return the product, which I have not yet received. I had an allergic reaction to this product and can not use it. I filed a charge dispute with my bank and waiting for answers. Due to over draft fees of $70.00 I am now out $255.00.
This report was posted on Ripoff Report on 06/03/2013 06:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/RVTL-Face-Cream/Auburndale-Florida-33823/RVTL-Face-Cream-My-debit-account-was-charged-99-for-RVTL-cream-and-86-for-Equinox-Crea-1055872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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