- Report: #1114247
Report - Rebuttal - Arbitrate
Complaint Review: RVTL Skin Cream
RVTL Skin Cream2551 East Ave S. Suite G100 Palmdale, California U, Select State/Province USA
RVTL Skin Cream "trial" taken up by shipping time 2551 East Ave S. Suite G100 Palmdale, California U CA
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Should of read the reviews beyond the company web site.
I ordered this at the beginning of december but it was NOT delivered till after christmas. Customer service has it as delivered on the 10 & 13th of december. The 14 day trial begins the day you order, not when delivered. How can that be?
Customer service is handled by a call center with men ( I spoke to 4 people, all claiming to have diff names, altho they all sounded very much the same) that you could NOT understand. One even hung up on me. VERY RUDE.
Refunds for a reported "shipping only trial" (which later costs ~$200 for 2 products) are not given. When I asked to speak to a manager the rep said "my manager does not take calls".
This company is a pure scam.
I have reported them as a credit card fraud scam.
This report was posted on Ripoff Report on 01/09/2014 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/RVTL-Skin-Cream/2551-East-Ave-S-Suite-G100-Palmdale-California-U-Select-StateProvince/RVTL-Skin-Cream-trial-taken-up-by-shipping-time-2551-East-Ave-S-Suite-G100-Palmdale-C-1114247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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