- Report: #1066709
Report - Rebuttal - Arbitrate
Complaint Review: RVTL US
RVTL US2551 East Ave S. Suite G100 Palmdale , California USA
RVTL US MIssleading advertising = RIPOFF Palmdale California
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The RVTL websites offer a 30 day trial supply of RVTL Anti-aging cream for just $4.95 shipping. I ordered the trial product, and received them a few days later.
When I received my Mastercrad bill a 17 days after receiving the product I was shocked to see that, in addition to the charges for $4.95, I had been charged $94 for the products. I was shocked and immediately called the phone numbers on the Visa bill for the company to question the charges.
I was told by the customer service representative that I was enrolled as a regular customer, and was charged those prices for the products they'd provided, and was enrolled to receive them each month. I said I didn't want the product, didn't like the product, that the product is a scam, and I wanted a refund; I am willing to send the unused portion of the product back to the company.
The agent told me there wil be no refund. And that they are keeping my $94. When I asked him where on the ad was the price of the products, he referred me to the fine print on the "Terms of Agreement", which was a subdocument one needed to check in order to process the free trial order. SHAME!
This report was posted on Ripoff Report on 07/13/2013 07:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/RVTL-US-/Palmdale-California-93550/RVTL-US-MIssleading-advertising-RIPOFF-Palmdale-California-1066709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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