- Report: #1117261
Report - Rebuttal - Arbitrate
Complaint Review: Rabun Boat Works
Rabun Boat Works244 Farside Drive. Lakemont, GA 30552 Lakemont, Georgia USA
Rabun Boat Works Chandra and Don No call back, no deposit return, Lakemont Georgia
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We rented a pontoon boat during Thanksgiving 2013 at Lake Seed. Don delivered the boat promptly which is the only positive I can comment on. The boat itself was not in very good shape. The fee of 275.00 was very high for a boat in that condition but since it was a holiday with the kids... Anyway, they charge a fuel deposit of $75.00 and the agreement stated they would refund the balance after the fuel usage was determined.
We hardly used any fuel due to the small size of the lake and the colder weather prohibiting any outside activities.
They NEVER returned the fuel deposit and multiple calls to Don and Chandra failed to produce any results. They apologized several times indicating it must have been an oversite however, never sent the refund as promised on three different occasions.
Do not use these people. It is clear they have no intention of holding their end of the agreement. It is hard to believe people would sacrifice their name for a simple deposit refund.
This report was posted on Ripoff Report on 01/21/2014 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rabun-Boat-Works/Lakemont-Georgia-30552/Rabun-Boat-Works-Chandra-and-Don-No-call-back-no-deposit-return-Lakemont-Georgia-1117261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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