- Report: #571119
Report - Rebuttal - Arbitrate
Complaint Review: Rac Rent A Center
Rac Rent A Center Rip Off, Scam, Stealing, continuous phone calls, rude employees Kansas City, Missouri
*General Comment: So why it this their fault?
I bought me a Compaq and I didn't even think about it, just went in faithfully every week and made my payment, at the time the store had good employees, very nice and friendly even if a bit pushy. I completely paid it off without even thinking what exactly did I pay for this computer anyway.
I continued to ignore that thought and went back in to check out what inventory they had in stock, I wanted a laptop.
I believe in 2008 I went in for a laptop and went home with an HP, it was ok but not what I was looking for so I took it back, they sent me home with a very nice looking Toshiba laptop with a very corrupted disk drive, so bad that it couldn't be fixed.
They then sent me home with a white one that I was not happy with at all, but by this time I had already made probably 8 months of payments (every week)!!!
When I took it back, they gave me a good one, a Sony Vaio.
They also restarted all of my payments!!! Not a penny did I get back from the year that I had already paid for because they could not get the laptop that I wanted to begin with.
I found out later that I had already paid $850 dollars on it and still had to pay $43 every week for 52 weeks, 52 WEEKS!!! Add that one up. They took the laptop back, were very rude to me throughout the whole ordeal, called sometimes 5 times a day, banging on the door, leaving voicemails, hateful messages, continually harassing you is pretty much the bottom line.
I am not sure how this company is getting away with all of this bad behavior but I think something needs to be done
This report was posted on Ripoff Report on 02/17/2010 10:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rac-Rent-A-Center/Kansas-City-Missouri-64129/Rac-Rent-A-Center-Rip-Off-Scam-Stealing-continuous-phone-calls-rude-employees-Kansas-571119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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