- Report: #1093733
Report - Rebuttal - Arbitrate
Complaint Review: Rac
Rac5718 Columbia pike Fall Church, Virginia USA
RAC / Rent of center in side of the HHgree store Respect, Dignity ,Burden,Anxiety Fall Church Virginia
*UPDATE Employee: RAC Employee
*Author of original report: God Bless
*Consumer Comment: Go to school
*Author of original report: You Miss the point
*General Comment: Its a business...
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Would Like to tell you of my trouble with this store . as you alll know the Goverment was shut down for about two week and couple of days. i was one of the employer that his happen to i have be a customer of Rental Centerwhich i brought throught HHGregg and Bobs Discount Furniture as far as the item i got it ok know problem the proble that I have is with the so call Benefits plus that they sell with they item it cost $12.99 extract. for this Like I say I was not work no fault of my owe due to the government shutdown. i only owe $171.01 pluse tax on one account and $141.00 on the other account I call and told them about my problem
i have be a customer of theirs Begin in March of 2013 have not miss a payment havenot be ever late on a payment but this time when i need to use my Benefits plus and put a claim in for help they took me around and about to get the paper fill out after turn all the paper work in low and behole we went back to work thank god but the presdient sayed that he would give us back pay but we did not know when but that we would get it on the day the goverment open Rent of Center call me and told me that I am back to work now and that i would not be receive the Benefits plus pay becasue i was back to work the same day we went back was the same day they call me
Ok so they ask me when I would be making the payment I told then that yes we was back to work but we did not get any back pay yet the govement dones not work that fast I ask for a letter from the Benefits plus just for my record and their sayed that they could not get it to me the people at Renter Center that in HHGregg so we can back to work on the 21 or October for a hole week HHGregg has be call me for the last two week and a half asking me when I was going to pay them I didnt tell them that i wasnt paying them but i have to see when we will be getting payed that all they have the paper work I gave them about the job suit down from day one my bill is not any one month over due and this is how you treat people I have car notce and rent for next Month that will be due soon and all of the other bill are working with me. [continued below]....
Not callling me two three time a day and every day it fun i only owen $141.00 to you and you calling me every day I even call the head office about this and they told me that someone would becall for the head office about this that was on Thurday the 19th of october and now it the 22 of October and know call I was out of work because of the govement shut down because i whated to be at home. I just what to let people to know please dont get any thing from this place it all a rip off that why they put them in store like HHGrgg and diffence store i wish i would have not got any thing from this place
by the way the goverment did give a a 4 day check and i did pay my bill at renter Center for Bob Furniture because they did not call me everday worry me about that when my family dont we would ever had food on the table or gas in our car for next week the store Renter center should stop putting ever one together but do a case by case look at the person
And please learn Customer Skill that would be a plus.
This report was posted on Ripoff Report on 10/22/2013 09:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rac/Fall-Church-Virginia-22041/RAC-Rent-of-center-in-side-of-the-HHgree-store-Respect-Dignity-BurdenAnxiety-Fall-Ch-1093733. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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