- Report: #807809
Report - Rebuttal - Arbitrate
Complaint Review: RaceXpert Ltd
RaceXpert Ltd RaceXpert RaceXpert claims to provide software that finds high priced winners, but upon subscription doesn't provide software, only racing cards which can't be used without software. Internet
They say the racecards can be used to get the same information - I don't see how, not without advice and tutorials, which they do not bother to provide. The don't provide any systems to use the racecard information with, and do not provide any means to manually replace any of the tools that the software was supposed to provide. Their treatment of subsribers in effect is deceptive and shoddy.
The service is provided via World Pay who I have discovered unlike say Paypal are not able to intervene in applications for a refund, perhaps that is why the payment is instrumented through World Pay, so's they can grab monies deceptively without answerability. [continued below]....
Have they had such bad copy in the past that they have to resort to selling by deception ? 'We haven't got tutorials to use with the racecards ' - Why not? That ought've been the first thing they should've instrumented, along with some useable systems and advice on their use, before they saw fit to scrap the software that their 'Testimonial' pages enthuse about at great length. In short I am led reluctantly to believe 'RaceXpert' is a rip off.
This report was posted on Ripoff Report on 12/11/2011 07:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/RaceXpert-Ltd/internet/RaceXpert-Ltd-RaceXpert-RaceXpert-claims-to-provide-software-that-finds-high-priced-winne-807809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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