• Report: #145342

Complaint Review: Radio Shack Credit Card/ - Citi Cards

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  • Submitted: Tue, June 07, 2005
  • Updated: Tue, June 07, 2005

  • Reported By:Carlsbad California
Radio Shack Credit Card/ - Citi Cards
200 Taylor Street, Suite 600 Ft. Worth, Texas U.S.A.

Radio Shack Credit Card - Citi Cards ripoff dishonest credit reporitng, mishansdling of credit information Ft. Worth Texas

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I sent the following letter to Radio Shack/ Citi Cards detailing my dispute with their customer service and credit practices.

It was sent 04/29/2005 registered maile with a delivery confirmation # 0304 1560 0007 2422 0798. I confirmed via usps.com it was recieved a few days later. I have not recieved any response from them.

Here is what I sent to them:

" To Whom It May Concern:
I am writing in regards to a small error on my credit report which has now become a damaging financial burden. I had an active Radio Shack credit card with the date of last transaction being roughly late December 2000. In December of 2000 I moved to Carlsbad California.

In late December I made a purchase of a satellite dish from the Radio Shack in the Carlsbad Mall. At the time of this purchase I informed Radio Shack of my change of Address from Glendale California to Carlsbad California. I even had radio shack schedule an installation appointment for me at my new address to install the dish I had purchased.

When the technician came to my condo to install the dish it was determined that it was not allowed by my Homeowners Association. I returned the dish in December of 2000. When I returned the dish the store was very crowded due to the holiday rush and the salesperson had considerable difficulty handling my return transaction. I instructed the sales associate that I wished to return the item and pay my entire Radio Shack balance off.

Upon completion of the transaction (a process which took upwards of thirty minutes) I was under the impression that my balance had been paid in full. After December 2000 I never received another statement on my Radio Shack Card. I did not find this peculiar as I figured it was standard practice not to send a bill out if the card has a $0.00 balance.

The crux of this letter is that I had the means and the intention to pay this debt on that day in December of 2000 when I went to the Radio Shack. I have made numerous requests via e-mail, regular mail, telephone, and now registered mail to resolve this matter. All of my requests to remedy this error have gone either unanswered or have been brushed aside with a we can't help you mentality.

I wish to pay this bill as I intended to do in December of 2000 and to have my credit reporting amended. If this matter is not resolved to my satisfaction within the next thirty business days I will pursue the following avenues:

File an online summary of my complaint with consumer watchdog websites.
File a complaint with the Better Business Bureau.
Notify the FTC of the unfair credit reporting practices that I have encountered.
File a small claims action to have this matter resolved in a court of law."

Ray
Carlsbad, California
U.S.A.

This report was posted on Ripoff Report on 06/07/2005 10:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack-Credit-Card-Citi-Cards/Ft-Worth-Texas-76102/Radio-Shack-Credit-Card-Citi-Cards-ripoff-dishonest-credit-reporitng-mishansdling-of-cr-145342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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