- Report: #77836
Report - Rebuttal - Arbitrate
Complaint Review: Radio Shack - DIRECTV
Radio Shack - DIRECTV1401 Marvin Rd NE, Ste 102 Lacey, Washington U.S.A.
Radio Shack - DIRECTV ripoff purchased Ultimate TV Receiver that included Ultimate TV service at no charge Directv has refused to supply service Lacey Washington
*UPDATE Employee: 1010230 has nothing to do with free service
The card provided for use with the receiver failed to function. After four months and three cards later, I finally received a card that would activate the receiver, but the card was not coded to provide the Ultimate TV service. After talking with dozens of people at Radio Shack and Directv customer service, no one could seem to correct this condition.
The Directv response, in general, was that they could not help me other than they would be more than happy to sell me the service. I got the feeling they thought I was trying to pull some sort of scam. The Radio Shack folks on the other hand just seemed to give me the run around i.e. the person I needed to talk with was out of the office, but would return my call when in ... of course the call never came.
This is a condensed version of the story. There are additional happenings that would irritate the heck out of you. Needless to say I feel I have been treated very poorly and have wasted a huge amount of my time trying to correct the problem making wish I had never done business with Radio Shack or Directv.
University Place, Washington
This report was posted on Ripoff Report on 01/22/2004 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack-DIRECTV/Lacey-Washington-98516/Radio-Shack-DIRECTV-ripoff-purchased-Ultimate-TV-Receiver-that-included-Ultimate-TV-serv-77836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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