- Report: #537497
Report - Rebuttal - Arbitrate
Complaint Review: Radio Shack (warranty Service)
Radio Shack (warranty Service)1351 Forest ave Staten Island, New York United States of America
Radio Shack ,warranty Service False warranty sales Staten Island, New York
*UPDATE EX-employee responds: Right Person
*Consumer Comment: RADIOSHACK IS SCAMMING THE PUBLIC
*Consumer Comment: Yep, know what you mean
On November 11 2009 I returned to the store to pick up my notebook and was told the warranty did not cover the repair and the notebook was not serviced due to scratches and a bumper missing on the bottom.
The price for the part they needed is listed at $117.00 and the total cost would be $212.00 which I refused to pay. Due to the fact that If I have the notebook fixed the warranty is void on any future repairs because of the scratch and bumper missing .
I felt that this was a total scam and requested to cancel the warranty and demanded a refund,
am I wrong? am I out of line I asked the rep.
to this date December 10 2009 no refund has been issued to me and I finally got back the notebook in worse condition it was in from the date that I brought it in , which I told the sales associate at the store .
This report was posted on Ripoff Report on 12/10/2009 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack-warranty-Service/Staten-Island-New-York-10314/Radio-Shack-warranty-Service-False-warranty-sales-Staten-Island-New-York-537497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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