• Report: #71812

Complaint Review: Radio Shack

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  • Submitted: Thu, November 13, 2003
  • Updated: Thu, November 13, 2003

  • Reported By:BRYAN Texas
Radio Shack
3620 W. Villa Maria, Bryan,Tx BRYAN, Texas U.S.A.

Radio Shack ripped me off: I asked for nationwide long distance and was given only in-state service only. Ripoff. BRYAN Texas

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In February of this year, I asked Radioshack for wireless service to be available nationwide. I thought that is what I was getting. Instead they set me up for in-state service only.

I assumed I had gotten what I requested, then I got a $1,400 bill for calls I made while in California. Roaming charges of 69 cents per minute were applied to my bill even though I was using the free nights and weekends.

I had Cingular for 2 years with nationwide service, my family is mainly in Ohio and Virginia. I never had any trouble with them.

I went back to radio shack and asked to see the man that had signed me up and was told that he didn't work there anymore. I called Verizon and Radio Shack and no one will even talk to me about this. I feel that radio shack should be responsible for the actions of their employees and make this right.

I received a letter from a collection agency yesterday.
My husband doesn't work anymore and we live paycheck to paycheck. I don't know what to do. I made several payments of $100, but just can't seem to get any cooperation from either of these companies.

Maria
BRYAN, Texas
U.S.A.

This report was posted on Ripoff Report on 11/13/2003 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack/BRYAN-Texas-77801/Radio-Shack-ripped-me-off-I-asked-for-nationwide-long-distance-and-was-given-only-in-stat-71812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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