• Report: #842998

Complaint Review: Radio Shack

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  • Submitted: Wed, February 22, 2012
  • Updated: Thu, February 23, 2012

  • Reported By: planedoc42 — silver spring Maryland United States of America
Radio Shack
3723 Baltimore Ave Betsville, Maryland United States of America

Radio Shack A Replacement warranty that doesn't mean Replacement it means reimbursement Betsville, Maryland

*Consumer Comment: Did you read the warranty?

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I bought a tablet at Radio Shack., The warranty I bought was a 12 month REPLACEMENT warranty.
Radio Shack had the tablet on sale so I go it for 99.00 it originality cost 140.00 so when it broke in 60 days the warranty only covers the replacement costs BUT because I got it on sale that's the 99.00. SO in order to get a new or like one it will cost me 42.00. A Replacement warranty should be for a replacement item. NO MATTER what sales Radio Shack has.

can you tell me why the Radio Shack sells replacement plans that don't replace the item you bought it to replace.
Even the sales person "TIFFNEY stated any problems with the tablet in 12 months it will be REPLACED but Radio Shack's meaning of Replacement is to replace the cost** of the item Minus the warranty. I also got a coupon from Radio Shack sent to me which made it a great deal in the first place..............

A replacement warranty should give you just that a REPLACEMENT

This report was posted on Ripoff Report on 02/22/2012 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack/Betsville-Maryland-20742/Radio-Shack-A-Replacement-warranty-that-doesnt-mean-Replacement-it-means-reimbursement-B-842998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Did you read the warranty?

AUTHOR: Ashley - (U.S.A.)

What does the warranty actually say in writing that you recieved with the item? Does it say you will get it replaced with the exact item or that they will refund you at theri discretion? No ripoff here, you got your money back and the company followed their warranty.
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